Assistant Tasting Room Manager - Santa Rosa, CA

Lewis Cellars is an iconic luxury winery located in Napa Valley, renowned for its bold and opulent reds and seductive Chardonnays. With over 30 years of excellence, Lewis Cellars has earned its place among the finest wines in the region, capturing the attention of wine connoisseurs and professionals alike. Notably, it received Wine Spectator's Wine of the Year award in 2016 for its exceptional Cabernet Sauvignon. As part of The Wonderful Company portfolio, alongside JUSTIN Vineyards & Winery and Landmark Vineyards, Lewis Cellars is dedicated not only to crafting world-class wines but also to building a culture of sustainability, community engagement, and corporate social responsibility. The winery’s historic Stags Leap District estate features a newly designed, state-of-the-art tasting room that combines breathtaking views, innovative architecture, and a world-class culinary program led by a MICHELIN-Starred Executive Chef. This new era for Lewis Cellars elevates the guest experience beyond tasting and offers an immersive, luxurious journey from grape to glass. The role of Assistant Tasting Room Manager at Lewis Cellars is a pivotal leadership position designed to support the opening and ongoing operation of the winery's brand-new tasting room. This full-time role is ideal for a hospitality professional with a background in luxury environments seeking to contribute to creating extraordinary guest experiences. Reporting to the Tasting Room Manager, the Assistant Manager will oversee daily operations, ensuring that service standards remain impeccable and that team performance aligns with the winery’s ambitious goals. The Assistant Manager will be responsible for mentoring and training staff members, developing a high-performance culture, and ensuring smooth coordination with other departments such as Events, Marketing, Wine Society, and Operations. This position requires a passion for wine, exceptional customer service skills, strong leadership, and a hands-on approach to managing a dynamic team. Key responsibilities also include managing staff scheduling, handling performance reviews, and driving sales efforts including upselling and membership sign-ups for Wine Insiders. The role demands flexibility, including weekend, holiday, and evening shifts, to meet the needs of a busy tasting room in a premier luxury wine destination. This position offers a base salary range of $75,000 to $85,000, with potential discretionary bonuses based on performance. Joining Lewis Cellars means becoming part of a thriving wellness community with comprehensive medical, dental, and vision benefits, 401(k) plans, and numerous opportunities for career advancement, leadership development, and community involvement. The Assistant Tasting Room Manager will play an integral role in continuing Lewis Cellars’ legacy as one of Napa Valley’s foremost luxury wineries, creating unforgettable experiences that celebrate fine wine and exceptional hospitality.

• Bachelor's degree or equivalent experience
• minimum 3 years of luxury hospitality experience
• at least 1 year of supervisory or management experience
• availability to work weekends, evenings, and holidays
• knowledge of the wine industry preferred
• excellent communication and leadership skills
• ability to manage staff and operations effectively
• proficiency with P&L management and labor planning tools
• willingness to obtain Level I Sommelier or WSET Level 2 certification
• strong customer service and sales orientation
• ability to handle guest concerns tactfully
• flexibility to work varied shifts