Assistant Service Manager

Texas Roadhouse is a dynamic and people-first restaurant company renowned for its commitment to Legendary Food, Legendary Service, and Legendary People. As a leading steakhouse chain, Texas Roadhouse prides itself on not only serving high-quality steaks but also on fostering a workplace culture that values passion, integrity, partnership, and fun with purpose. This culture supports employees in loving what they do today while preparing them for exciting future opportunities within the company. Known for its lively atmosphere and friendly environment, Texas Roadhouse combines excellent food with outstanding service, creating memorable dining experiences for guests. The company is dedicated to providing career growth opportunities through formal training programs and empowering team members to develop their skills in a supportive setting. The role of Assistant Service Manager at Texas Roadhouse is essential to maintaining the high standards of the Front of House operations. As an Assistant Service Manager, you will be responsible for assisting the Service Manager in managing daily operations, ensuring the smooth running of customer service areas, and enhancing the overall dining experience. This position requires strong leadership skills to oversee staff performance, enforce company policies, and train employees to deliver exceptional service. You will play an active role during peak hours by working hands-on alongside team members, managing guest flow, and creating a sales strategy based on customer feedback and insights. Additionally, this role involves managing scheduling, promoting sales incentives, maintaining the restaurant’s cleanliness and safety standards, and assisting with liquor inventory and ordering processes. This is a full-time role that offers the opportunity to join a well-established brand with a dedicated team and an inviting work environment. Texas Roadhouse offers a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, and retirement plans, emphasizing work-life balance and employee well-being. Beyond benefits, the company cultivates a culture of fun through discounts, competitions, recognition programs, and opportunities to engage with the community. The Assistant Service Manager position is suited for individuals who are passionate about providing outstanding customer service, developing others, and driving sales in a fast-paced restaurant setting. If you are ready to be a part of a legendary team, Texas Roadhouse welcomes your application.

• High school diploma or equivalent
• prior experience in restaurant management or supervision
• ability to lead and manage a diverse team
• strong communication and customer service skills
• knowledge of food handling and safety standards
• ability to work flexible hours including evenings, weekends, and holidays
• physical ability to perform hands-on duties
• commitment to company core values