Assistant Housekeeping Manager - Quick Hire!

Gaylord Opryland Resort & Convention Center is a premier hospitality destination located in Nashville, Tennessee. As part of the Marriott International portfolio, Gaylord Opryland is renowned for its grand scale, exceptional service, and unique environment that brings people together. This expansive resort and convention center boasts stunning indoor gardens, waterways, and thousands of beautifully appointed guest rooms. The resort offers a wide variety of amenities including dining, entertainment, meeting spaces, and recreational facilities, making it a top choice for both leisure and business travelers. With a commitment to providing creative, entrepreneurial, and heartfelt service, Gaylord Hotels is built on a foundation of STARs – associates dedicated to delivering thoughtful experiences to guests. Working at Gaylord Opryland means being part of a dynamic, inclusive, and supportive team that values diversity and promotes growth within the hospitality industry. The Housekeeping Management position at Gaylord Opryland Resort & Convention Center is an entry-level management role that plays a vital part in supporting the day-to-day housekeeping operations, including public space maintenance, guest room cleaning, and facilities management in areas such as recreation and health clubs, as applicable. This full-time role is key in ensuring that the highest standards of cleanliness and guest satisfaction are consistently met. The management position involves collaborating closely with employees to maintain the quality of guestrooms and public areas, conducting inspections, and ensuring corrective measures are taken where necessary. Additionally, this role supports budget compliance while fostering an environment of excellent guest and employee experience. The ideal candidate will have either a high school diploma or GED with at least one year of relevant housekeeping or related professional experience, or a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field without work experience. Responsibilities include managing housekeeping operations and budgets, overseeing supply inventories, coordinating with other departments such as Engineering for maintenance needs, and supervising housekeeping staff in the absence of senior management. The manager also plays a critical role in guest relations by addressing complaints and ensuring service standards exceed expectations. This position offers a competitive hourly pay rate between $25.02 and $28.37, alongside eligibility for a bonus program. Marriott International offers a comprehensive benefits package that includes health care, 401(k) with up to 5% company match, employee stock purchase plans, paid time off, life and disability insurance, travel discounts, tuition assistance, and other wellness benefits. Marriott is committed to equal opportunity employment, valuing the unique backgrounds of its associates and fostering an environment free from discrimination. By joining Gaylord Opryland, candidates become part of a leading hospitality brand with expansive career growth opportunities within Marriott International’s portfolio, emphasizing purpose, connection, and personal development.

• high school diploma or GED
• 1 year experience in housekeeping or related area
• or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
• strong communication skills
• ability to work full time
• willingness to handle guest complaints
• ability to supervise staff
• knowledge of loss prevention policies
• proficiency in inventory management