Assistant General Manager - Quick Hire!

Courtyard by Marriott Philadelphia Valley Forge is part of the globally recognized Marriott International portfolio, known for its dedication to quality hospitality and exceptional guest service. Located in Wayne, Pennsylvania, this hotel is designed specifically to meet the needs of business travelers while catering to leisure guests as well. With a focus on delivering a superior guest experience, Courtyard by Marriott offers contemporary amenities, comfortable accommodations, and a welcoming atmosphere that reflects Marriott's commitment to excellence and innovation in the hospitality industry. As a full-service hotel under the Marriott International brand, Courtyard is a respected leader in the rooms and guest services sector, emphasizing teamwork, guest satisfaction, and operational efficiency. This particular role is a full-time management position based at the Courtyard by Marriott Philadelphia Valley Forge, located at 1100 Drummers Lane, Wayne, Pennsylvania. It offers a competitive annual salary range of $58,000 to $78,000 and includes bonus eligibility, making it a rewarding opportunity for experienced hospitality professionals. The role involves comprehensive operational responsibilities, including supporting all aspects of hotel management such as guest and employee satisfaction, financial performance, sales, revenue generation, and ensuring a return on investment for the property. The candidate will work closely with the General Manager to lead the team in executing property-wide strategies and ensure compliance with brand service standards and initiatives. This includes maintaining high service levels, fostering key customer relationships, and actively participating in the sales process. The position requires a strong focus on both operational and financial management, making sure the property meets or exceeds all brand standards in every department. This involves supervising various hotel departments, ensuring adherence to safety regulations, and managing licenses and permits. Financial management duties include handling accounts payable and receivable, payroll, banking procedures, and reviewing financial statements to improve productivity and cost efficiency. Another critical aspect of the job entails leading and developing departmental teams, providing constructive coaching, and setting clear performance expectations. The ideal candidate will be approachable, professional, and able to motivate staff to deliver excellent customer service and handle guest concerns proactively. Human resource management is also a fundamental part of this role, including overseeing new employee orientations, addressing employee concerns proactively, ensuring hiring practices comply with legal standards, and promoting a diverse workplace. Marriott International emphasizes equal opportunity and values the unique backgrounds and experiences of its associates, fostering an inclusive work environment. The company offers a broad range of benefits, including comprehensive healthcare, a 401(k) plan with company matching, employee stock purchase plans, paid time off, life insurance, disability insurance, and various wellness and educational programs. Joining Courtyard by Marriott means becoming part of a forward-thinking global team committed to hospitality excellence and continuous improvement. The role is ideal for someone who enjoys a fast-paced, guest-focused environment and is eager to grow their leadership skills within one of the world’s most esteemed hotel brands. By supporting operational goals, enhancing guest experiences, fostering team development, and managing financial and human resource responsibilities, this position offers a challenging and fulfilling career path in hotel management. Marriott International is committed to equal employment opportunities and fostering an accessible, diverse, and supportive workplace for all employees.

• High school diploma or GED
• 4 years experience in guest services, front desk, housekeeping, or related area
• OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in guest services, front desk, housekeeping, or related area
• ability to lead and manage multiple departments
• knowledge of financial management, accounting, and payroll
• strong communication and interpersonal skills
• familiarity with OSHA and safety regulations
• compliance with employment laws including I-9 and EEO
• ability to work full time
• strong customer service orientation
• proficiency with scheduling tools