Assistant Facilities Manager - Ventura, CA

JLL, also known as Jones Lang LaSalle, is a premier global professional services and investment management firm specializing in real estate. With a heritage of helping organizations around the world achieve their ambitions by owning, occupying, and investing in real estate, JLL has established itself as a leader in the real estate industry. The company operates globally with a strong commitment to innovation, client service, and sustainability, empowering its employees to grow meaningful careers in a supportive and inclusive environment. At JLL, you have the opportunity to work with some of the world's leading businesses on landmark projects and game-changing real estate initiatives. The organization values diversity and inclusion and fosters a culture where like-minded professionals collaborate to achieve great things together. JLL's Total Rewards program underscores its dedication to career progression, recognition, wellbeing, comprehensive benefits, and competitive pay. This specific position is for an Assistant Facilities Manager on JLL's Amazon account team located in Santa Barbara, CA. This is an on-site role with an estimated annual compensation ranging from $65,300 to $94,700, reflective of candidate qualifications and market factors. The Assistant Facilities Manager role is pivotal in ensuring the smooth and efficient operation of the facilities by managing a variety of soft services and providing essential support to the Facilities Manager and overall Facilities Team. This role includes oversight of reception, mail operations, meeting and events coordination, cleaning, waste and recycling management, vending, and food services. The Assistant Facilities Manager also monitors office equipment and supplies, and maintains regular communication with vendors to uphold quality standards and service level agreements. Day-to-day responsibilities involve supervision of the team delivering first-line soft services, conducting quality walk-throughs with cleaning vendors, managing Trouble Ticket requests through the Remedy helpdesk interface, and overseeing health and safety protocols, including fire and safety drills, equipment, and training. The role further involves supporting travel and visitor logistics in liaison with approved hotels and client global travel managers, assisting with organizing internal and external client events, managing conferencing facilities, and directing housekeeping and kitchen operations. The ideal candidate for this role will have background knowledge in facilities or office services coordination within a corporate environment, experience in reception or hospitality, excellent problem-solving and communication skills, proficiency in spreadsheet and word processing software, and strong interpersonal capabilities. Experience in managing multiple soft services and vendor relationships with attention to detail and assertiveness is essential. Additional knowledge of health and safety management, and familiarity with Remedy helpdesk and SLA compliance, will be advantageous. JLL offers a culture of entrepreneurship and inclusivity where employees succeed collectively. The company pledges significant support for personal well-being and growth, offering a comprehensive benefits package that includes medical, dental, and vision care, a 401(k) plan with matching contributions, paid parental leave, paid time off, and recognized company holidays. By joining JLL, you become part of a dynamic team where your career ambitions can be nurtured and realized, making it an excellent professional home for those seeking growth and development in the real estate services field.

• Experience managing teams providing first line soft services in corporate environments with Amazon account knowledge
• Background in Trouble Ticket (Remedy) requests management with helpdesk interface and SLA compliance experience
• Knowledge of cleaning quality standards maintenance with vendor cleaning manager walk-round experience
• Understanding of travel/visitors' support with locally approved hotels interface and Client global travel manager assistance
• Experience organizing internal and external Client events with conferencing facilities quality management
• Knowledge of food and kitchen facilities management with housekeepers direction and purchase orders raising
• Understanding of Wiki pages management and other communication channels for site coordination
• Experience deputising/providing cover for Building Operations Engineer/Facilities Manager when appropriate