Assistant Director @ Indianapolis Zoo - Fishers, IN

Event Network is a premier retail experience operator known for managing some of the most iconic and inspiring destinations across the United States. As a company, Event Network places a strong emphasis on the importance of the experience, believing that it is crucial in creating memorable and engaging environments for guests. Through their passion, creativity, and purpose-driven approach, Event Network aims to reflect the unique mission and values of every location they serve, ensuring that each retail environment enhances the overall visitor experience. Their dedication to delivering exceptional guest service and visually stunning retail stores positions them as a leader in this specialized segment of retail operations. The Assistant Store Director plays a pivotal role at Event Network, acting as a central figure in the day-to-day operations of the store. This leadership position involves managing a dynamic team and ensuring that every guest’s experience is nothing short of extraordinary. The Assistant Store Director will work closely with the Store Director to drive the store’s success by blending top-tier guest service with a vibrant retail environment. This role requires someone who thrives in a fast-paced, guest-centered setting and who is passionate about contributing to a mission-driven organization committed to excellent customer experiences. The role demands a blend of leadership, operational management, sales acumen, and merchandising expertise to create an environment that is engaging, efficient, and always welcoming. Working as an Assistant Store Director at Event Network means inspiring and leading a team in alignment with the company’s core values, fostering a positive atmosphere for both employees and customers. The role includes collaborating with the Store Director to recruit, develop, and mentor a team that shares the enthusiasm for delivering exceptional guest service. Daily responsibilities encompass managing operations with a focus on guest satisfaction, visual merchandising, team leadership, and sales growth. Additionally, the Assistant Store Director is tasked with creating memorable guest experiences that reflect the excitement and uniqueness of the location, while also maintaining high standards of visual presentation to keep the store appealing and on-trend. Candidates for this role should bring at least three years of retail leadership experience, showcasing a strong background in sales, merchandising, and team management. A passion for sales combined with the ability to inspire and motivate a team is essential. Leadership skills must include proven abilities to hire, train, and mentor staff effectively. Demonstrated commitment to service excellence and a talent for creating outstanding guest experiences are critical. Flexibility to work varied schedules, including evenings, weekends, and holidays, is necessary to meet the dynamic needs of the business. The role also demands physical readiness to stand, walk, handle merchandise, and perform occasional physical activities such as reaching, climbing, stooping, kneeling, crouching, or crawling. The Assistant Store Director must be capable of lifting or moving items weighing up to 40 pounds and work in an environment committed to inclusivity, with reasonable accommodations provided for those with disabilities. Overall, this Assistant Store Director position offers a career opportunity where leadership, creativity, operational excellence, and a commitment to guest service come together. It is an ideal role for someone driven by passion and talent, eager to join a mission-driven, inclusive company dedicated to creating exceptional retail experiences across the nation. Prospective applicants are encouraged to apply and become part of an extraordinary team that values diversity and inclusion, providing a supportive work environment that promotes both personal and professional growth.

• At least three years of experience in retail leadership
• Strong background in sales, merchandising, and team management
• Proven ability to hire, train, and inspire a team
• Commitment to exceptional guest service
• Availability to work flexible hours including nights, weekends, and holidays
• Physical ability to stand, walk, handle merchandise, reach, climb, stoop, kneel, crouch, crawl, and lift up to 40 pounds
• Willingness to foster an inclusive work environment