Assistant Casino Shift Manager (Bell Gardens, CA.)

Parkwest Bicycle Casino is a premier cardroom located in California, known for its vibrant gaming atmosphere and commitment to exceptional guest experiences. As an established leader in the gaming and entertainment industry, Parkwest Bicycle Casino offers a wide variety of table games, including poker and California games, attracting a diverse clientele seeking both excitement and professional management. The casino operates with a strong focus on integrity, compliance with gaming regulations, and providing a culture of excellence among its employees. With a reputation for maintaining high standards of service and operational efficiency, Parkwest Bicycle Casino continually seeks talented professionals to join its team and support its mission to deliver outstanding gaming experiences in a safe and responsible environment. The casino embraces diversity and inclusion, ensuring equal opportunities for all employees regardless of background, while fostering a collaborative and supportive workplace culture. The role of Assistant Casino Shift Manager at Parkwest Bicycle Casino is a dynamic leadership position within the cardroom division. This individual plays a crucial role in assisting the Casino Shift Manager to oversee the daily operations during assigned shifts to ensure seamless and efficient gaming management. The Assistant Casino Shift Manager contributes to enforcing compliance with all applicable gaming regulations, such as Title 31, and maintains adherence to internal policies and procedures. A key responsibility is to uphold exceptional customer service standards by monitoring the gaming floor, addressing customer complaints promptly, and ensuring a positive environment for guests and staff alike. In the absence of the Casino Shift Manager, the assistant assumes all managerial duties, including promoting a Culture of Excellence and serving as a role model for the team. This person also supports human resource functions by aiding in performance evaluations, coaching, counseling, and discipline of staff members. The role demands strong leadership, excellent communication skills, and the ability to multitask in a fast-paced and high-pressure environment. The Assistant Casino Shift Manager is expected to possess comprehensive knowledge of casino table games and gaming operations, along with managerial experience in the gaming industry. This position requires the ability to effectively plan and facilitate training programs, ensuring that all staff are adequately equipped to perform their duties safely and efficiently. Business level assessments and game yield management are additional critical components of this role to optimize gameplay and revenue. The successful candidate will have a strong organizational aptitude, skilled problem-solving abilities, and be adept at using computers and related technology for tasks such as email communication, presentations, and data management. This full-time leadership role offers a competitive salary range of USD 100,000 to USD 135,000 annually and requires the ability to work varied shifts, including nights and weekends. Candidates must be able to pass all mandatory screenings, including background checks, credit checks, and drug tests, and must obtain and maintain a Key License through the California Gambling Commission as well as a City License. Physical demands include constant walking and standing with exposure to potential noise on the gaming floor. Parkwest Bicycle Casino is committed to providing reasonable accommodations to qualified individuals and maintains a nondiscriminatory hiring practice in compliance with all local, state, and federal laws. Joining Parkwest Bicycle Casino as an Assistant Casino Shift Manager means becoming part of a respected and thriving organization dedicated to excellence in the casino gaming industry.

• Bachelor's degree or equivalent experience in Business Management, Hospitality Management, or related field preferred
• Minimum 10 years casino games experience
• Minimum 3 years managerial experience
• Ability to work any shift and handle multiple tasks
• Able to pass mandatory screening including background and credit check, and drug test
• Able to obtain and maintain a Key License through the California Gambling Commission and a City License
• Knowledge of Poker and California Games
• Skilled problem solver
• Ability to multitask in a fast-paced environment
• Able to work varied shifts and flexible schedules
• Strong organizational and verbal communication skills
• Excellent skills in customer relations
• Knowledge of gaming industry laws and regulations
• Ability to read, analyze and interpret procedures, professional journals, and government regulations
• Ability to effectively present information and respond to questions
• Must be able to perform essential duties with or without accommodation
• Must be able to walk and stand for extended periods
• Exposure to excessive noise possible