Area Sales Manager - Manchester, NH

Highgate Hotels is a leading real estate investment and hospitality management company distinguished by its innovative approach and dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. In addition to its strong U.S. footprint, Highgate is rapidly expanding across Europe, Latin America, and the Caribbean, managing a global portfolio of properties valued at over $20 billion, generating revenues exceeding $5 billion cumulatively. The company excels throughout the entire hospitality property cycle, offering expertise from planning and development to recapitalization and disposition. With a passionate and experienced executive team, Highgate is trusted by top ownership groups and major hotel brands to maximize asset value through bespoke hotel brands and proprietary revenue management tools that accurately anticipate market trends to enhance hotel performance. The company operates corporate offices in London, New York, Dallas, and Seattle, reinforcing its global reach and industry leadership. The Complex Sales Manager role at Highgate Hotels, specifically at the Courtyard Manchester located at 700 Huse Rd, Manchester, NH 03103, is a pivotal position responsible for driving hotel revenue through effective account solicitation, market segment familiarity, and prospecting new business opportunities. This hourly compensation position seeks a motivated sales professional who can thoroughly understand all hotel operations, including food and beverage, guest services, and reservations, to strategically approach accounts and close sales deals successfully. The successful candidate will participate in weekly business reviews, ensure adherence to company sales policies and SOPs, and operate within the sales department budget. Responsibilities also include maintaining active sales solicitation programs, monitoring account production, and regularly engaging with existing accounts to sustain strong client relationships. This role demands excellent communication skills, the ability to multitask, and a customer-focused mindset to provide outstanding service and maximize occupancy and average daily rate (ADR). The Complex Sales Manager is expected to foster networking opportunities within the community and professional associations, organize client entertainment and site inspections, and generate timely reports that support the sales department’s goals. The role also emphasizes teamwork by participating in management of the day and supporting Saturday office coverage as needed. Highgate Hotels values employees who approach tasks with professionalism, attention to detail, and adherence to safety and operational standards, ensuring a productive and efficient workplace environment. This position is ideal for individuals looking to grow their hospitality sales career with a respected company that prioritizes asset value maximization and outstanding guest experiences.

• High school diploma or equivalent
• College coursework in related field helpful
• Experience in hotel or related field preferred
• Skilled in Windows, company-approved spreadsheets and word processing
• Ability to effectively communicate verbally and written
• Ability to multitask and prioritize
• Attend all required meetings and trainings
• Participate in Management on Duty coverage as required
• Maintain regular attendance
• Maintain high standards of personal appearance and grooming
• Comply with company standards and regulations
• Ability to handle problems proactively
• Maintain confidentiality
• Perform other duties as requested by management