Apply Today in Des Moines,IA,USA:Retail General Manager-$54300 To

Pilot Company is a renowned leader in the travel center industry, operating an extensive network of over 750 retail and fueling locations across 44 states in the United States and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has grown to employ more than 30,000 team members dedicated to providing exceptional service. The company's energy and logistics division stands out as a top supplier of fuel, operating one of the largest tanker fleets in the nation and delivering critical services to oil operations within some of the busiest basins across North America. Through its diverse portfolio, Pilot Company offers expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction and maintenance, human resources, finance, sales, and marketing. The company maintains a strong people-first culture, grounded in founding values and a commitment to giving back to the community. Its dedication to inclusion and equal opportunity ensures that all qualified applicants are considered regardless of race, color, religion, sex, national origin, disability, veteran status, or other legally protected characteristics. Military candidates are especially encouraged to apply, reinforcing the company’s commitment to diverse hiring practices. The role of Retail General Manager at Pilot Flying J is a pivotal leadership position within their high-volume retail facilities. This full-time position offers a competitive salary range starting between $54,300 and $80,750 per year, balanced by the opportunity to elevate the guest experience while driving the business forward. The Retail General Manager is responsible for executing comprehensive business plans that meet or exceed established standards, sales targets, profit objectives, and customer satisfaction goals. This position demands dynamic leadership in building, coaching, managing, and developing high-performing teams through recruiting, interviewing, hiring, and training efforts. Success in this role hinges on the ability to foster a customer-focused culture, maintain effective vendor relationships, and efficiently utilize resources while managing inventory and analyzing profit and loss reports. The Retail General Manager also leads by example in meeting customer expectations, conducting regular employee meetings, and ensuring operational excellence. The role requires flexibility around working hours, including nights, weekends, holidays, and varied shifts, reflecting the 24/7 nature of retail travel centers. This position is ideal for a motivated professional with 2-3 years of management experience in retail, restaurant, grocery, or similar service industries coupled with a strong record of financial accountability and leadership in high-volume environments. Pilot Flying J emphasizes integrity, accountability, exceptional team leadership, and a commitment to cultivating a positive, customer-first atmosphere throughout its locations. This role unlocks opportunities for growth and professional development within a supportive and innovative company dedicated to fueling people and keeping North America moving.

• Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with profit and loss accountability
• Ability to create and maintain a customer focused culture
• Ability to work a flexible schedule including nights, days, weekends and holidays