Apply Now:Field Service Agent-TUS-Tucson,AZ in Tucson,AZ,USA | Hiring

DHL is recognized globally as the leading Delivery and Logistics Company, widely acknowledged for its commitment to excellence, innovation, and outstanding service quality. Distinguished as the No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL prides itself on creating an empowering environment where each employee's unique contributions are valued and nurtured. This culture of inclusivity and support fosters motivation and dedication among team members, ensuring the company remains a top choice for employees and customers alike. DHL's global reach and extensive logistics network are supported by a diverse workforce dedicated to upholding the highest standards in operational performance and customer satisfaction. Employees at DHL benefit from competitive compensation packages, alongside a rich array of programs and services designed to enhance their personal and professional lives. The company’s commitment to its people extends beyond the workplace, fostering a sense of community and shared purpose throughout its global operations. The role of Service Agent at DHL is a vital component of the company’s operational excellence in service centers. Service Agents are responsible for providing comprehensive operational management and support at service center locations to ensure the efficient and timely handling of customer materials and shipments. This role requires a strong focus on compliance with safety, security, regulatory, and company policies, reflecting DHL’s commitment to operational integrity and customer trust. Service Agents act as the frontline representatives of DHL, delivering exceptional customer service and supporting sales and operational activities. Their responsibilities include managing pick-ups and deliveries, resolving billing and shipment tracking issues, facilitating communications between sales and service teams, and assisting with shipment processing and documentation. This position demands excellent communication skills, proficiency in Microsoft Office products, and the ability to navigate complex operational environments. In addition to operational duties, Service Agents may also be involved in import/export documentation and customs clearance processes, depending on market needs. The role requires physical stamina, including the ability to lift heavy items and perform various physical tasks such as walking, climbing stairs, and bending repeatedly. DHL ensures that all employees meet stringent background and security checks to maintain a safe and secure working environment. As a company committed to equal opportunity employment, DHL embraces diversity and offers reasonable accommodations for individuals with disabilities throughout the employment process. Working at DHL as a Service Agent not only provides a chance to be part of a globally respected company but also offers a career path filled with growth opportunities, competitive pay, and comprehensive benefits. Employees receive access to bonus and incentive programs, retirement savings plans with company matches, comprehensive medical, dental, and vision coverage, tuition reimbursement, generous paid time off, paid leave, employee discount programs, and exceptional training opportunities. Joining DHL means embarking on a rewarding career journey with a company that values its employees, invests in their development, and supports their well-being every step of the way.

• must be able to lift up to seventy (70) lbs occasionally
• must be able to lift forty (40) lbs frequently
• must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly