Apply Now:Airport Customer Service Agent-LGB(PT)-Long Beach,CA in Long

Unifi is a reputable company with decades of experience in the aviation services industry. Renowned for its expertise in airline ground services, Unifi has consistently demonstrated innovation, adaptability, and growth, positioning itself as a leader in the field. The company focuses on delivering exceptional experiences for both aircraft and passengers, ensuring safe and efficient transportation to their destinations. This commitment has earned Unifi a respected status in the industry, driven by core values such as integrity, passion, and empathy. Unifi is currently expanding its team and seeks passionate individuals who embody these values and understand the profound impact their decisions and communications have on employees, customers, and partners. Notably, the company welcomes applicants without prior experience, providing comprehensive paid training to help all new employees develop and succeed. This approach emphasizes growth, learning, and career development, making it an excellent opportunity for candidates eager to embark on a journey within the aviation services sector. The role available is dynamic and customer-focused. The successful candidate will be responsible for delivering exceptional customer service to passengers at various stages of their journey including arrivals, ticketing, check-in, boarding, baggage services, reservations, and addressing any queries or complaints passengers may have. This position is crucial as it directly influences passenger satisfaction and overall airport experience by providing timely and courteous assistance. Candidates will also be instrumental in supporting passengers requiring special accommodations, ranging from unaccompanied minors to VIPs and individuals needing wheelchair assistance. Employees in this role will engage in a range of activities including operating computerized ticketing and check-in systems, guiding passengers through customs, immigration, and quarantine procedures, and collaborating with ramp agents to manage wheelchairs, strollers, and gate-checked bags effectively. The role demands adherence to strict safety protocols, including reporting any safety or security incidents, fostering a fair and just culture. This full-time position commences at 30 hours per week and offers numerous benefits. Unifi provides flight privileges after 30 days of employment for employees and eligible family members, weekly pay for hourly employees (subject to state-specific rules), paid time off for full-time employees, comprehensive medical, dental, and vision insurance, a 401k plan available to all employees, as well as exclusive discounts and wellness programs. Such benefits highlight the company’s dedication to employee well-being and satisfaction. In summary, this opportunity at Unifi is well-suited for individuals motivated to build a meaningful career in aviation services, offering paid training and benefits that support both professional growth and personal wellness. Those who join the Unifi team will be part of an accomplished company that values integrity, service excellence, and safety in the fast-paced airport environment.

• High school diploma or GED
• Must be at least 18 years of age
• Must be able to obtain credentials required as per airport or state or customs requirements