Antioch,CA,USA,CA:Customer Service Rep.(CSR)-Brentwood at STRAUCH &

Sunset AMPM is a well-established retail convenience store located in Brentwood, CA, providing a wide range of products including gasoline, car washes, tobacco, beer, hot foods, bakery items, and candies. It operates as a 7-day, 24-hour business committed to delivering excellent customer service and a satisfying shopping experience. This part-time role offers an hourly wage ranging from $18.50 to $19.50, catering to entry-level candidates seeking dynamic opportunities in a fast-paced retail environment. The Customer Service Representative (CSR) at Sunset AMPM is a vital position responsible for directly interacting with customers to ensure their satisfaction and build lasting loyalty. This role emphasizes selling various products while providing friendly and efficient service. The CSR will greet customers warmly with a smile and eye contact, actively engage them to meet their needs, and enhance sales through effective up-selling techniques. The position also requires handling cash transactions accurately, maintaining store cleanliness, preparing and merchandising products to high standards, and ensuring compliance with company policies and safety regulations. In this role, the employee must be versatile and prepared to learn a broad range of responsibilities including safety and security procedures, cash handling, inventory management, ABC compliance, and the preparation of a constantly changing menu of fast food items such as hot prepared foods, beverages, and frozen desserts. Working hours will vary, with the need to cover early morning, evening, and weekend shifts. Supervision is typically available during daytime hours, but employees should be comfortable working independently during quieter periods. The CSR will perform cleaning tasks involving the use of cleaning agents, maintain equipment like ovens and warmers, and ensure that the facility’s appearance meets company standards. The role requires physical stamina to stand for extended periods, lift objects weighing up to 25 pounds, and work in different temperature environments including cold walk-ins and near ovens. The CSR should be energetic and able to maintain a positive attitude in a demanding and fast-paced atmosphere. This is an excellent opportunity for individuals who enjoy working in retail, engaging with diverse customers, and contributing to a successful team. The part-time position provides competitive pay and the chance to develop valuable skills in customer service, sales, food preparation, and retail operations within a supportive and energetic work environment.

• High school diploma or equivalent
• Ability to work various shifts including weekends and holidays
• Physical ability to lift at least 25 pounds
• Ability to stand for extended periods
• Capability to work in varied temperature environments
• Willingness to maintain a high energy level
• Basic reading and comprehension skills
• Ability to follow written and oral instructions