Anaheim,CA,USA Senior Dining Room Manager-Quick

Disneyland Resort, located in Anaheim, California, stands as the premier family vacation destination in the world, offering immersive experiences through its themed attractions, entertainment, and high-quality hospitality services. As part of this prestigious destination, Napa Rose is the Fine Dining crown jewel of Disneyland Resort's culinary portfolio. Recently remodeled, Napa Rose has gained significant recognition as a Forbes 4-Star restaurant, proudly upholding standards that epitomize sophistication, innovation, and an unparalleled guest dining experience. Home to an award-winning wine list and a cutting-edge bar program dedicated to craft cocktails, Napa Rose sets the benchmark for fine dining in a resort environment. The restaurant is cherished not only for its culinary excellence but also for its inviting ambiance and commitment to delivering unforgettable moments to each guest. With its 25th anniversary approaching in 2026, Napa Rose continues to push the boundaries of extraordinary dining experiences within the Disney legacy. The role of Senior Dining Room Manager at Napa Rose is a vital leadership position that calls for an individual who thrives on excellence, innovation, and delivering world-class guest service standards. This advanced managerial role involves overseeing the stage management of the talented Cast team within an upscale, fine dining setting. The Senior Dining Room Manager plays a key role in mentoring and coaching fellow Dining Room Managers to ensure consistency in service and operational excellence. This person is responsible for maintaining efficient, safe operations while fostering a work environment that promotes Cast engagement, professional growth, and strong team connections. The role requires deft management of guest expectations, with a focus on maintaining Napa Rose’s Forbes rating by consistently exceeding service quality standards. In addition to leadership on the floor, the Senior Dining Room Manager is expected to be a subject matter expert who contributes operational insights during project planning and decision-making processes. This individual balances day-to-day operational needs with long-range objectives, leading initiatives that enhance revenue, elevate guest satisfaction, and create a culture of continuous improvement. They maintain a positive and proactive attitude, inspire their team by recognizing achievements, coaching for improvement, and fostering inclusion and innovation. Working closely with other hotel departments such as Signature Dining, Banquets, Housekeeping, and Spa, the Senior Dining Room Manager ensures seamless integration and alignment with the larger Disney Hotels brand and heritage. Compensation for this role ranges from $77,000 to $95,100 annually, reflecting internal equity and candidate qualifications. The package may also include bonuses or long-term incentive units, and a full array of medical, financial, and other benefits commensurate with the position offered. This role requires extensive wine expertise, deep knowledge of Forbes 5-star standards, leadership experience in high-end bar and cocktail menu development, and a comprehensive understanding of fine dining culinary techniques. Candidates must demonstrate strong communication, problem-solving, organizational skills, and expert operational management capabilities, including financial acumen and labor management. The Senior Dining Room Manager at Napa Rose is not only a leader but a visionary who champions guest experience excellence and drives strategic initiatives that uphold the restaurant's prestigious status within the Disneyland Resort culinary landscape.

• 6 years leadership/managerial experience
• Certification in Wine Education or equivalent experience
• Extensive wine expertise
• Extensive expertise in Forbes 5-star standards
• Leadership experience engineering a high-end bar menu focused on craft cocktails
• Strong verbal and written communication skills
• Ability to read a P&L
• Ability to work in a fast-paced environment
• Recognized as a positive leadership role model
• Ability to lead effectively in a team environment
• Demonstrated guest service experience
• Strong organizational and multi-tasking skills
• Proficiency in Microsoft Office
• Ability to coach and develop cast members
• Knowledge of financial aspects of operations
• Flexibility with work schedule
• Ability to collaborate with multiple departments
• Highly motivated and results-oriented
• Problem-solving and decision-making skills
• Ability to influence and motivate peers
• Change management skills