American Airlines is Apply Now a Airport in Salinas,CA,USA | Hiring

United Ground Express is a prominent air transportation company that plays a vital role in the aviation industry by providing comprehensive ground handling services at numerous airports across the United States. As a subsidiary operating in partnership with United Airlines, the company is dedicated to ensuring seamless coordination between airport operations and airline functions. It serves as a critical link in the air travel experience, managing baggage handling, aircraft servicing, passenger check-in, and other essential ground support operations with professionalism and a customer-centric approach. United Ground Express is committed to maintaining exceptional safety standards, operational efficiency, and excellent customer service which has established it as a trusted partner within the aviation sector. The role being offered is based at Monterey Regional Airport in California, where United Ground Express seeks to onboard dedicated and motivated individuals for the position of a Ground Service Agent. This role is integral to delivering a smooth and positive experience for travelers, as it involves direct interaction with passengers as well as behind-the-scenes responsibilities that keep daily airport operations running efficiently. The Ground Service Agent is responsible for greeting passengers, managing check-in and ticketing procedures, ensuring timely and accurate processing of flight information, and responding effectively to passenger inquiries or concerns, especially those arising from flight interruptions. In addition to passenger service, the position requires employees to handle duties related to baggage service, including tracking and relocating passenger belongings and managing the physical loading and unloading of baggage and cargo. The job demands physical stamina and the ability to work in varying weather conditions, as agents will be spending significant time outdoors and must be capable of lifting weights up to 70 pounds, sometimes managing over 100 items for a single flight. Use of technology and electronic devices is an essential element of the role, requiring comfort and proficiency in operating reservation and ticketing software, communication radios, and other digital tools. Agents must maintain composure and professionalism even when faced with customer challenges or stressful situations, adhering strictly to company policies and Federal Aviation Administration regulations. Operational responsibilities extend to securing and prepping aircraft for upcoming flights, operating ground support equipment such as tugs and belt loaders, and maintaining cleanliness within aircraft interiors including lavatories. Working shifts can vary widely; candidates must have flexibility to work day or night shifts, including weekends, holidays, and mandatory overtime based on operational needs. Employment with United Ground Express offers competitive wages, comprehensive benefits including earned paid time off, discounted travel opportunities for employees and their families, and a clear pathway for career advancement within the company. Overall, this position provides an engaging opportunity to contribute meaningfully to the aviation industry while developing a wide range of skills in a dynamic environment.

• Must be at least 18 years old
• Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
• Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
• Available to work any shift
• day or night, weekends, and holidays
• mandatory overtime may be required based on operational need
• Comfortable working with computers, mobile devices, and new technologies
• Must be able to use radio electronic devices to communicate with co-workers or flight crew
• Must be able to read, write, fluently speak, and understand the English language
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
• Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
• Authorized to work in the United States without sponsorship
• Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)