Allentown,PA,USA Full-time General Manager-Allentown,PA | Hiring

Papa John's is a leading pizza delivery restaurant chain known for its commitment to quality ingredients and superior customer service. Established as a top choice for pizza lovers, Papa John's focuses on delivering fresh, high-quality products along with exceptional customer experience, helping to build a strong brand presence in communities nationwide. The company emphasizes innovation, employee development, and local community engagement as core elements of its operational philosophy. As a General Manager at Papa John's, you will be responsible for overseeing all aspects of restaurant operations. This leadership role requires a self-sufficient, decisive individual who can manage multiple functions including team leadership, quality control, and financial management to achieve restaurant profitability. You will embody the values of the company by ensuring compliance with all federal, state, and local laws while promoting ethical business practices within your team. In this role, you will focus on delivering quality products by training and motivating your team to meet and exceed Papa John's standards, responding promptly to customer feedback, and continuously improving service quality. An essential part of your responsibilities will be the recruitment, training, and coaching of customer-focused team members to maintain high staffing quality and operational excellence. Your leadership will be instrumental in driving sales goals through effective customer service and creative local marketing strategies. Managing profit goals by controlling food, labor, and operational costs within budget limits will also be a critical part of your duties. You will employ tools like the FOCUS system for accurate budget tracking and inventory management, ensuring efficiency and minimizing waste. Additionally, you will oversee the maintenance and safety of the restaurant premises, ensuring that equipment is in proper working order and that the facility adheres to all safety and cleanliness standards. This position not only demands strong managerial and organizational skills but also a passion for building a vibrant, energetic team culture where teamwork and fun coexist. This full-time position offers a dynamic work environment where your leadership will directly impact both the financial success of the restaurant and the satisfaction of your customers. As General Manager, your role is crucial in upholding the reputation of Papa John's and cultivating a loyal customer base through consistent quality and service excellence.

• High school diploma or GED required
• Two years of restaurant management or supervision experience preferred
• Serv-Safe or local/state food service certification preferred
• Valid driver's license with proof of insurance and satisfactory vehicle
• Ability to drive in accordance with state laws
• Strong cash management skills
• Effective planning and organizational skills
• Excellent communication skills
• Ability to lead and motivate a team