Alaska Airlines Airport Jobs in Worcester,MA,USA | Hiring

Cafua Management Company is one of the largest private Dunkin Donuts franchisees in the United States, operating over 200 locations across six states. As a family owned and operated business, Cafua Management Company emphasizes a People First culture, fostering an environment where employees can grow, develop new skills, and advance internally. The company upholds a strong commitment to equal employment opportunities and adheres to all applicable federal, state, and local laws regarding nondiscrimination. The franchise prides itself on providing quality products, fast and friendly service, and a clean, welcoming atmosphere for its guests consistently across all its locations. The Restaurant Manager role at Cafua Management Company plays a critical part in maintaining the high standards and operational excellence synonymous with the Dunkin brand. This full-time position focuses on leading and developing restaurant teams by offering positive leadership and constructive feedback, which in turn ensures a superior guest experience. The Restaurant Manager is responsible for the overall operation of the restaurant, ensuring compliance not only with Dunkin’s brand standards but also with franchisee standards and all relevant regulatory laws. Fundamentally, the role revolves around fostering a 'Guest First' culture where personal responsibility for delivering the best guest service underpins all business activities. Managers are expected to recruit, hire, train, and develop team members, communicate clear job expectations, and continuously appraise and review employee performance. They provide coaching and disciplinary actions when appropriate, ensuring team members remain motivated and focused on delivering excellent service. Maintaining a safe, secure, and healthy work environment by enforcing safety, food safety, and sanitation protocols is also a key responsibility. The Restaurant Manager must skillfully handle business operations, including controlling costs to maximize profitability, executing in-restaurant marketing promotions, and managing new product rollouts involving team training and sampling. Sales goals are set and monitored closely to ensure consistent business growth. The role requires strong competencies in guest focus, problem-solving, decision-making, effective communication, conflict management, and the ability to develop others within the team. Working at Cafua Management Company comes with numerous benefits that support both personal and professional well-being. These include a competitive salary, health insurance, a 401k plan in accordance with company policy, life and disability insurance, two weeks of vacation, employee discounts including on pet insurance, complimentary and discounted meals, monthly bonus plans, and opportunities for participation in outings and recognition contests. This role is a vibrant opportunity for candidates committed to excellence in guest service and team leadership within a dynamic and rapidly growing franchise network.

• Must be able to lift a minimum of 30 lbs
• must be able to stand for 6 or more hours at a time
• must be 18 years or older
• must be authorized to work in the U.S.
• fluent in English