Airside Experience Specialist - LUK - 2nd Shift

Our company operates a private aviation terminal renowned for offering luxury, personalized travel experiences to a diverse clientele including private jet passengers and crew. We pride ourselves on delivering exceptional hospitality combined with top-tier operational efficiency. Our team is committed to ensuring that every guest, crew member, and aircraft receives unrivaled care and professionalism from the moment they arrive until they depart. Established as a leader in the private aviation industry, we continuously focus on providing a seamless travel journey in a fast-paced environment where attention to detail and the guest experience are paramount. The Airside Experience Specialist plays a pivotal role within our private aviation terminal team, representing the face of the operation to every guest and visitor. This dynamic position combines exceptional hospitality skills with operational support responsibilities. As the Airside Experience Specialist, you will be instrumental in providing a welcoming and personalized experience, ensuring all guests and crew feel valued and well cared for throughout their time with us. You will operate ground service equipment and perform aircraft ground services, requiring technical proficiency along with the ability to interact warmly and professionally with guests. This role demands flexibility in scheduling, including availability for nights, weekends, and holidays, recognizing the 24/7 nature of private aviation operations. The position also requires resilience and adaptability to work in outdoor environments subject to varying weather conditions while ensuring safety and service quality. If you thrive in fast-paced luxury settings and enjoy being part of the energy and excitement on the runway, this position offers a unique opportunity to build a rewarding career within the private aviation industry. The Airside Experience Specialist will develop a deep understanding of aviation operations and guest service, making a lasting impact through every interaction and technical task performed. Overall, this role blends hospitality expertise with hands-on operational duties to maintain our high standards and exceed guest expectations, providing a truly memorable experience from wheels down to wheels up.

• High school diploma or equivalent
• prior experience in aviation or hospitality
• flexibility to work nights, weekends, and holidays
• ability to operate ground service equipment
• strong communication skills
• physical stamina and ability to work outdoors
• commitment to safety and guest service excellence