Airside Experience Specialist-JAX - Quick Hire!

Signature Aviation is the largest global network of private aviation terminals, with more than 225 locations worldwide. As a premier hospitality organization and a certified Great Place to Work™, Signature Aviation is dedicated to redefining private air travel by delivering safe, convenient, and elevated experiences to every guest they serve. Their expansive team of nearly 6,000 aviation experts and enthusiasts is committed to excellence, focusing on caring for their team while providing outstanding service to their guests and communities. The company offers a comprehensive range of benefits, programs, and resources designed to support the overall well-being and professional development of their employees. Their commitment extends beyond their workforce, actively engaging in community service, supporting veterans, and empowering future generations of aviation professionals. The role of Airside Experience Specialist at Signature Aviation is a dynamic and multifaceted position that embodies the fusion of exceptional hospitality and operational expertise within private aviation. As the face of the private aviation terminal, this specialist delivers a seamless, personalized, and welcoming experience to every guest, crew member, and aircraft that passes through their care. This role is integral to the luxury-driven environment of private aviation, responsibly managing airside operations with a service-first mindset. It requires proficiency in operating various ground service equipment and performing essential aircraft ground services such as fueling, de-icing, marshalling, and towing, all while maintaining a strong focus on safety and guest satisfaction. This position demands flexibility in scheduling, including availability during nights, weekends, and holidays, and the ability to perform effectively in outdoor environments exposed to varying weather conditions near active aircraft. Candidates attracted to fast-paced environments will find this role exhilarating due to its vibrant runway energy and opportunities to create memorable experiences for high-profile guests. The Airside Experience Specialist plays a crucial role in ensuring operational safety and efficiency, collaborating closely with team members, guests, clients, vendors, and crewmembers to exceed service expectations while upholding the highest standards of operational protocol and security. By joining Signature Aviation as an Airside Experience Specialist, employees gain the chance to develop critical technical skills alongside superior customer service capabilities. This position also offers an environment committed to continuous training and development, alongside benefits including comprehensive medical, dental, and vision insurance, life and disability coverage, tuition reimbursement, and paid time off, among others. Those who are passionate about aviation and hospitality and seek a career that values their skills and personal growth opportunities will thrive in this exciting role.

• High school diploma or GED
• Minimum age of 18 years
• Pass company background and drug tests
• Meet airport security badge requirements
• Legally authorized to work
• Excellent vision and coordination
• Pass color vision test
• Valid state driver’s license, CDL where required
• Exercise good judgment
• Follow supervisory directions
• Preferred three to six months aviation or customer service experience or training
• Excellent guest service skills
• English language proficiency
• Basic math skills
• Physical ability to operate vehicles and equipment
• Ability to perform tasks safely from elevated heights
• Ability to follow multi-step instructions
• Strong interpersonal skills
• Ability to multitask
• Computer literacy
• Complete company training programs