Airport Passenger Assistance Agent - CMH - Quick Hire!

Prospect Airport Services is a well-established provider of aviation support services with decades of expertise and operations spanning over 30 major airports, including key hubs such as Chicago, Dallas, and Newark. Known for its commitment to excellence, safety, and integrity, the company supports airlines and the traveling public with essential services that include baggage handling, wheelchair assistance, lost and found management, and aircraft cleaning. Employing over 11,000 dedicated associates, Prospect Airport Services prides itself on delivering reliable, high-quality airport services that ensure smooth and comfortable travel experiences for passengers. The company's operational philosophy centers on safety, professionalism, and customer service, making it a trusted leader in the aviation support industry. The role of the Wheelchair Assistance Provider is crucial to Prospect Airport Services' mission to offer compassionate and efficient support to passengers requiring mobility assistance. This position involves providing wheelchair assistance to passengers at all stages of their airport journey, from curbside arrival to aircraft boarding and arrival. The individual in this role ensures passengers receive courteous, safe, and prompt assistance, enhancing their travel experience and upholding the company’s high standards. As part of a dynamic team, the Wheelchair Assistance Provider will interact closely with airline staff, airport personnel, and passengers, requiring a blend of empathy, physical stamina, and excellent communication skills. This position offers competitive pay with the added benefit of daily access to earned wages, making financial management more flexible for employees. Full-time employees working at least 30 hours per week are eligible for comprehensive medical, dental, and vision insurance, with benefits beginning in the month following 60 days of service. Additional voluntary coverages are available through AFLAC, including short-term disability, accident, critical illness, and hospital indemnity plans. Employees also gain access to exclusive discounts and perks, paid time off according to location-specific policies, travel discounts, and special programs such as ID90 discount for hotels and car rentals, among others. Tuition discounts with Purdue Global further support employees’ personal and professional development. The Wheelchair Assistance Provider’s duties extend beyond passenger support to include the upkeep and management of wheelchair equipment, adherence to safety protocols, and proactive reporting of safety and security incidents. The physical demands of this role require the ability to lift and move up to 70 pounds frequently, engage in activities such as pushing and pulling wheelchairs, walking, standing for extended periods, and performing actions like climbing, bending, and stooping. The working environment includes exposure to all weather conditions and the necessity to work rotating shifts, including nights, weekends, holidays, and possible overtime. This role is ideal for individuals who are physically capable, empathetic, enjoy customer-facing interactions, and are dedicated to maintaining a secure and welcoming airport environment.

• Must be able to frequently lift and move up to 70 lbs
• constantly push and pull up to 70 lbs
• constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend
• must be able to work in rotating shifts and hours, nights, weekends, holidays, overtime
• must be able and open to work in outside weather conditions which may include severe seasonal elements