Airport Job in Pittsburgh,PA,USA | Hiring

Discovery Management Group is a prominent part of the Discovery Senior Living family of companies, which stands as one of the two largest senior living operators in the United States. Established as an industry leader, Discovery Senior Living is widely recognized for its outstanding performance, innovation, and commitment to lifestyle customization, which has set the standard in senior care and living communities across the nation. The Discovery Management Group focuses on managing and enhancing senior living communities with a customer-centric approach and operational excellence. Serving over 6,500 residents nationwide, the company is dedicated to fostering an environment where seniors can enjoy a personalized and enriched lifestyle. They emphasize continuous improvement and innovation to ensure their residents receive the best possible care and comfort in their living arrangements. Their extensive network and resources allow them to provide superior services that meet the diverse needs of today’s seniors. The company offers rewarding career opportunities to its employees, featuring competitive wages, flexible scheduling options including full-time and part-time hours, and access to wages before payday. Employees also benefit from paid time off and holidays for full-time staff, comprehensive benefits packages that include health, dental, vision, life, and disability insurance, and a 401(k) plan with employer matching. Paid training programs and opportunities for advancement are integral to their employee experience, along with provided meals and uniforms, and an Employee Assistance Program to support staff well-being. The Concierge position at Discovery Management Group plays a pivotal role in the community’s daily operations by serving as the welcoming presence for guests, residents, and employees. The Concierge manages all incoming and outgoing communications including telephone calls and messages with accuracy and professionalism. They provide valuable information to residents and visitors, enhancing their experience within the community. Key responsibilities include greeting guests and residents, answering inquiries, directing visitors, handling appointment scheduling for residents, and maintaining organized and neat reception and entry areas. The Concierge also supports other administrative functions such as collating marketing brochures, preparing meal tickets, updating resident phone lists and logs, distributing mail, and ensuring adherence to company policies and procedures. This role is vital in facilitating smooth communication and operations within the senior living community. Discovery Management Group seeks candidates with a high school diploma or GED preferred and one to three years of customer service experience or an equivalent combination of education and experience. The ideal candidate will be personable, detail-oriented, and excellent in communication, with a genuine interest in making a positive impact on the lives of seniors. Working as a Concierge within Discovery Management Group is not just a job but a meaningful career opportunity to contribute to a caring environment and support the well-being of senior community members. Individuals passionate about delivering exceptional customer service and supporting the daily operational success of a senior living community are encouraged to apply. The company values diversity and inclusion and is an equal opportunity employer (EOE D/V).

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training
• or equivalent combination of education and experience