Airport Agent-Customer Service PT-Quick Hire! Needed-Buffalo,NY,USA

Envoy Air, a wholly owned subsidiary of American Airlines Group, is a leading regional airline providing exceptional service under the American Eagle brand. With a commitment to operational excellence and customer satisfaction, Envoy Air operates regional flights that support American Airlines' extensive global network. The company is known for its stable and supportive work environment, fostering growth and career opportunities for its employees. Envoy Air values diversity and inclusion, proudly embracing minorities, women, veterans, disabled individuals, and the LGBT community. Working at Envoy Air means joining a reliable and fast-growing team dedicated to delivering outstanding customer service and operational efficiency. Envoy Air is currently hiring for the position of Customer Service Agent at Buffalo Niagara International Airport (BUF). This role presents an excellent entry-level career opportunity with no prior experience required and offers a pay rate of $16.33 per hour. The position emphasizes a blend of customer interaction and operational duties designed to ensure smooth travel experiences for passengers. Customer Service Agents at Envoy Air play a critical role in greeting passengers, managing check-in and ticketing processes, and assisting with baggage handling. This dynamic role offers paid on-the-job training and development programs, supporting career advancement and skill enhancement. The Customer Service Agent role is ideal for individuals who thrive in a customer-focused setting and enjoy working with technology. Agents will utilize reservation and ticketing software to manage itineraries and boarding passes, ensuring accuracy and efficiency. Physical activity is also a component of the job, requiring the ability to lift and handle bags weighing up to 75 pounds, providing a practical way to stay active during shifts. The work schedule includes varying shifts with opportunities to trade shifts, available overtime for motivated employees, and coverage during weekends and holidays, offering flexibility and potential for extra earnings. Benefits of working with Envoy Air include comprehensive health coverage, dental and vision benefits, participation in a 401(k) retirement program with company match, and travel perks such as free flights for employees and their families. Additionally, exclusive discounts on hotels, car rentals, and cruises enhance the overall employment package. Envoy Air’s supportive work culture encourages employees to grow their careers within the company and enjoy a satisfying, engaging work environment that goes beyond a typical nine-to-five job. This position provides an opportunity to be part of a respected airline that values safety, quality, and customer care, making it a promising career choice for those interested in the aviation industry and customer service careers.

• must be able to carry bend lift and turn with bags weighing up to 75 pounds
• 18 years or older
• high school diploma ged or international equivalent
• ability to pass a pre-employment drug screen and background check
• authorized to work in u.s. without sponsorship