Airline Passenger Assistant - Quick Hire!

ABM (NYSE: ABM) is a leading provider of facility services and performance solutions that contribute to cleaner, healthier, and more sustainable environments worldwide. Established in 1909, ABM has grown to become one of the largest companies in its sector, serving over 20,000 clients across a diverse range of industries such as commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With more than 100,000 team members located in over 350 offices throughout the United States, the United Kingdom, the Republic of Ireland, and other international locations, ABM is recognized for its comprehensive suite of services which includes janitorial, engineering, parking, electrical and lighting, energy management and electric vehicle charging infrastructure, HVAC and mechanical services, landscape and turf management, and mission-critical solutions. ABM is committed to fostering an inclusive work environment and is proud to be an Equal Opportunity Employer that values diversity irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status. The company actively supports individuals with disabilities by providing reasonable accommodations during the employment process. ABM also participates in the U.S. Department of Homeland Security E-Verify program to confirm employment eligibility electronically. Recognized as a veteran-friendly employer, ABM welcomes applicants with military backgrounds, offering access to specialized training programs and numerous career opportunities tailored for those transitioning from military service to civilian roles. The full-time position of Airline Passenger Assistant, commonly known as Wheelchair Agent, is based within the passenger service team and requires working weekends and holidays. This hourly wage role compensates at $12.00 per hour and involves assisting passengers who need wheelchair support during their time at the airport. The role is highly customer service-oriented, emphasizing compassionate and professional interactions with passengers. Exceptional service by Wheelchair Agents often leads to additional income, as tipping is customary and can boost earnings by $25 to $100 weekly. This role is ideal for individuals entering or re-entering the workforce with limited prior experience or education. In this role, the Wheelchair Agent ensures the safe and efficient transport of wheelchair-bound passengers between various locations within the client’s site or grounds, such as from the plane to baggage claim or other areas. Agents follow stringent safety protocols and site security regulations while delivering positive interpersonal interactions that enhance the passenger experience. Responsibilities include assisting passengers with baggage retrieval if needed, coordinating assignments with dispatchers and gate agents, and documenting incidents thoroughly through reports. The company provides on-the-job training, so no previous experience or formal education is required, although a minimum age of 18 years is mandatory and one year of customer service experience is preferred. The position offers a supportive environment and an opportunity to develop valuable skills within a reputable global company.

• must be 18 years of age or older
• no high school diploma, GED or college degree required
• no experience required and on the job training provided