Air Methods Aircom(Omaha,NE,USA)Hiring:Communication Specialist

Air Methods Communications (AirCom) is a critical division of Air Methods Corporation, a leading air medical services company dedicated to providing life-saving medical transportation. As a vital component of Air Methods' operations, AirCom serves as the communication hub coordinating flight missions, emergency medical services, and ground care providers to ensure seamless interaction between aircraft flight crews, healthcare professionals, and other qualified callers. The company is known for its commitment to safety, excellence in patient care, and efficient operational coordination within the emergency medical services industry. Air Methods Communications functions as an essential link between air transport teams and pre-hospital healthcare providers, facilitating clear and efficient exchanges of flight coordination information. This role is especially crucial during emergency medical situations where timely and accurate communication can make a life-saving difference. AirCom operates on a 24/7 basis with a dedicated team working 12-hour shifts, including a night shift starting at 5 pm. The position offers a competitive hourly wage, starting between $21 and $22 per hour, with an annual salary range from $42,700 to $61,800, reflecting the specialized nature and responsibilities involved. The Communications Coordinator position at Air Method Communications entails managing a variety of communication tasks, including coordinating flight details, flight following from takeoff to touchdown while adhering to FAA and company regulations, and handling calls from public, private, and flight-related sources. The coordinator also serves as a liaison between pre-hospital healthcare providers and receiving medical institutions, ensuring that vital patient information and transport details are communicated effectively. This role requires exceptional multitasking abilities to manage multiple projects in a fast-paced environment, along with advanced customer service and communication skills. The coordinator is expected to foster collaboration amongst the Communications Specialists, flight team members, and external agencies to promote smooth operational workflows. Additional responsibilities include assisting with the training of new employees and performing other duties as assigned to support operational efficiency. The role demands a professional demeanor both over the telephone and radio communications, maintaining a high level of accuracy in reporting and information relay. The ideal candidate will also be proficient in Microsoft Office Suite applications such as Word, Excel, PowerPoint, and Outlook to perform data entry and other computer-based coordination tasks. Beyond technical skills, Air Methods Communications values a team-oriented attitude and a strong commitment to safety and regulatory compliance. This is a non-supervisory position, focused on direct coordination work with no management responsibilities, allowing candidates to specialize in communication processes within air medical transport. The company provides reasonable accommodations as required by law to enable candidates with disabilities to perform the essential functions of the job. Working as a Communications Coordinator at Air Methods Communications offers an opportunity to be part of a reputable and mission-driven organization, playing a critical role in emergency medical transportation and saving lives through effective communication and coordination.

• High school diploma or general education degree (GED)
• One to two years related experience and/or training or equivalent combination of education and experience
• 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
• Ability to work 12-hour shifts and be on call as required
• Regular scheduled attendance
• Compliance with policies and procedures as defined in the Employee Handbook, AirCom Policy and Procedure Handbook and customer defined policy and procedure