Adult Medicine Medical Receptionist-Apply Now! Needed-Hartford,CT,USA

Community Health Services, Inc., established in 1970, is a steadfast provider of comprehensive health care services dedicated to serving the residents of Hartford and Windsor. This organization prides itself on being community-centric, developed by the community for the community. It offers an extensive range of services that cover medical care, behavioral health, dental services, and an integrated full-service pharmacy. The mission is to create a medical home for patients—a welcoming environment where individuals are recognized personally by the clinical staff and can receive all necessary health services in one place. The community-focused approach ensures quality care with dignity, aiming to help patients achieve healthier and happier lives through timely and comprehensive health support. Community Health Services, Inc. is currently seeking a full-time Medical Receptionist for their Adult Medicine Department. This role is non-exempt and offers competitive hourly compensation ranging from $18.25 to $22.81. The Medical Receptionist plays a critical role as the frontline representative of the Adult Medicine team, interacting directly with patients and managing the flow of communication and scheduling within a busy medical practice. Reporting to the Practice Manager, the individual in this position will be responsible for making outbound calls, managing telephone inquiries, scheduling appointments, and ensuring the accuracy of patient information entered into the electronic health record system. This position demands exceptional customer service skills, proficiency with electronic medical record systems, and familiarity with Microsoft Office Suite, including Excel, PowerPoint, and Word. Attention to detail and a commitment to confidentiality are paramount, as is the ability to adapt to a dynamic work environment with changing priorities. Candidates must be open to working extended hours, including some evenings and weekends, with advance notice. Experience in a multi-provider medical practice and working with diverse patient populations is highly valued. Furthermore, bilingual proficiency in Spanish and English is strongly preferred, reflecting the community's diverse needs. Working at Community Health Services offers many benefits, including comprehensive medical, dental, and vision insurance plans, a 401(k) plan with up to 4% employer match, generous paid time off, including paid holidays, and various employer-paid insurance benefits such as life insurance and short-term and long-term disability coverage. Employees also have access to employee assistance programs, workers compensation, and a variety of leave programs including bereavement, military, and maternity leave. Community Health Services is committed to diversity and inclusion, ensuring equal opportunity for all job applicants regardless of race, gender, religion, or other protected status. This opportunity is ideal for a professional committed to community health with strong organizational and interpersonal skills, ready to contribute to a vital community healthcare institution.

• High school diploma or equivalent
• Prior experience in medical reception or related field
• Comfort with electronic medical record systems
• Familiarity with Microsoft Office Suite
• Strong customer service orientation
• Ability to work extended hours including some evenings and weekends with notice
• Proven ability to handle confidential information
• Ability to work efficiently in a fast-paced environment with changing priorities
• Willingness to work as part of a professional team
• Successful completion of pre-employment background and drug screening