Admissions Coordinator - $21 to $23 per HOUR

The Orchards is a newly constructed health center that has earned a prestigious 5-star CMS rating, reflecting its commitment to providing exceptional care and living options. Serving the community with outstanding Assisted Living, Skilled Nursing, and Memory Care services, The Orchards boasts a stable and beautiful work environment that fosters growth and development among its employees. The facility is recognized not only for its clinical excellence but also for its supportive and employee-friendly culture, ranking number three nationally on Fortune's Great Places to Work survey for aging services. The Orchards integrates state-of-the-art technology and training initiatives to ensure excellent outcomes and a rewarding experience for both residents and staff. As an Admissions Coordinator at The Orchards, you will play a vital role in managing the admissions process for skilled nursing and assisted living residents. This full-time position operates Tuesday through Saturday from 8:30 am to 5:00 pm, with a requirement for weekend and holiday flexibility. You will be compensated with a competitive hourly rate of $21 to $23 and benefit from a comprehensive package that includes paid time off, holidays, medical, dental, vision, life insurance, and a 401k with employer match. Additional benefits such as tuition assistance, talent development reviews, growth opportunities, and commuter reimbursement further enhance the overall employee experience. In your role, you will coordinate all aspects of admissions to skilled nursing, from obtaining insurance authorizations, including Medicare eligibility, to preparing admission packets and ensuring all necessary documentation is complete. This includes liaising with departments across The Orchards to facilitate smooth and timely resident transitions. You will be responsible for collecting valuables, ensuring residents understand their rights related to medical decisions and privacy, and providing crucial information about Advance Directives. For assisted living admissions, you will oversee the process and documentation prior to nursing assessments. Additionally, marketing the skilled nursing facility to prospective residents and their families is a key part of this role. You will conduct tours, answer questions to help them make informed decisions, invite prospects to lunch, and encourage placement on wait lists when appropriate. Supporting the Director of Admissions with marketing events will also be part of your responsibilities. The Orchards values its workforce highly and invests in talent development through ongoing training, tuition support, and active feedback channels. The organization fosters a culture where employees can pursue their career aspirations, supported by a robust system for talent reviews and career growth. This role is ideal for candidates who are reliable, detail-oriented, and committed to excellence in customer service within a medical or care facility environment. Knowledge of medical terminology is essential, and previous experience in health care settings such as hospitals, nursing homes, or physician offices is preferred. Understanding of Medicare and HMO regulations is advantageous, as is having at least a high school diploma, with some college or technical education preferred.

• High school diploma
• some college or technical schooling preferred
• experience in customer service or marketing
• knowledge of medical terminology
• prior experience in a medical setting preferred
• knowledge of Medicare and HMO regulations preferred
• legally authorized to work in the United States