Administrative Assistant PRN - Quick Hire!

The hiring establishment is a healthcare facility specializing in providing comprehensive medical services to a diverse patient population. This healthcare provider is committed to delivering high-quality care with a focus on patient-centered service and operational efficiency. The establishment values professionalism, empathy, and effective communication, ensuring that every patient interaction contributes to a positive and supportive environment. The company operates a busy front desk that serves as the initial point of contact for patients, visitors, and staff, making the role of the Administrative Assistant crucial to maintaining smooth day-to-day operations within the facility. The Administrative Assistant (AA) plays an integral role in ensuring the efficient workflow of the front desk, managing all reception duties with professionalism and courtesy. This position requires a friendly demeanor as the AA warmly welcomes patients, setting the tone for their healthcare experience. Beyond greeting patients, the AA is responsible for managing and maintaining patient records, including demographic, insurance, and financial data, using modern computer systems. The role involves multitasking several clerical responsibilities such as answering and directing phone calls, handling mail, faxing, scanning, and photocopying critical documents necessary for billing and administrative purposes. This role demands strong customer service skills, including the ability to communicate effectively with patients and staff both verbally and in writing, while strictly adhering to confidentiality and HIPAA regulations. The AA is expected to collaborate closely with medical and administrative teams to facilitate a seamless registration and discharge process, maintain accurate logs of patient visits, financial transactions, and appointment details, and participate in performance improvement initiatives to enhance departmental operations. Safety and infection control are paramount in this role. The Administrative Assistant must follow all safety protocols, including emergency preparedness, infection control standards, OSHA regulations, and hazardous materials management, ensuring a safe environment for patients and staff alike. With an understanding of medical terminology and the ability to manage financial transactions such as co-payments and daily deposits, the AA supports the financial integrity of the healthcare facility. This full-time position requires 1 to 3 years of prior office or customer service experience within a healthcare setting, emphasizing the importance of both administrative proficiency and interpersonal skills. The ability to manage multiple tasks efficiently, handle inquiries professionally, and uphold the facility’s customer service expectations are core to success in this role. The salary for the position typically aligns with industry standards for administrative roles in healthcare, and the role may offer opportunities for professional growth within the organization. Overall, the Administrative Assistant serves as a linchpin in the healthcare provider’s ability to deliver effective and courteous services. This position offers a rewarding opportunity for individuals passionate about healthcare administration and dedicated to supporting a compassionate and organized medical environment.

• High school diploma or equivalent
• 1-3 years office experience in a health care setting preferred
• Previous customer service experience preferred
• Must be able to effectively communicate with customers both in person and over the telephone
• Must have understanding of basic medical terminology
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
• Ability to perform these operations using units of American money and weight measurement, volume, and distance
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Basic computer skill