Administrative Assistant II - Concierge (P012)

The Trinity River Authority of Texas (TRWD) is a prominent public utility organization dedicated to providing water and wastewater services to multiple communities and counties in North Texas. As a leader in water resource management, TRWD focuses on sustainable and innovative solutions aimed at ensuring a reliable supply of high-quality water while protecting natural resources. Located at the TRWD Administration Building, this dynamic organization prides itself on fostering a culture of professionalism, respect, and exemplary customer service, which underpins all interactions with its employees, partners, and the public. This position is a key role within the TRWD Administration Building, serving as an executive concierge and the first point of contact for guests and visitors. The role is designed for an individual who is energetic, enthusiastic, personable, and professional in appearance and demeanor. Responsibilities go beyond traditional reception duties, requiring the incumbent to uphold and promote company culture while providing a welcoming and personalized experience for all guests. This position pays an hourly salary ranging from $20.78 to $31.16, reflecting the importance of the role within the administration structure. The executive concierge acts as a professional ambassador for TRWD, ensuring visitors feel valued and comfortable by delivering personalized greetings and assistance. This includes conducting detailed research to tailor conversations and services to the guest's needs, directing visitors appropriately, and maintaining an engaging atmosphere throughout their visit. Apart from customer-facing duties, the role offers extensive support to the Executive Team, including processing staff reimbursements, managing accounts payable paperwork, and coordinating travel, meetings, and procurement activities. Additionally, the position encompasses secondary responsibilities such as project support, event planning and coordination, assisting with budget entries and reporting, and providing administrative backup support. The scope of the work demands an individual who is highly resourceful, able to independently manage multiple tasks with minimal supervision while keeping relevant stakeholders informed. Professionalism in both conduct and appearance is essential, alongside a proactive approach to problem-solving and continuous improvement. Overall, this opportunity offers a stimulating work environment for candidates who thrive in roles combining administrative expertise, customer service excellence, and organizational coordination. The position promises a rewarding career path within the water resource management sector, contributing directly to the success and operational efficiency of TRWD's executive functions and guest relations.

• Must have welcoming, professional demeanor and appearance
• two to four years of administrative professional experience
• proficiency in MS Office products such as Word, Excel, and other database applications
• excellent communication skills including phone and email etiquette
• must be flexible, personable, positive, and cooperative
• solid work ethic, attention to detail, initiative and resourcefulness
• must be able to prioritize duties
• bachelor's degree OR high school diploma/GED plus four years of professional or similar experience
• valid Texas driver's license