2nd Shift Concierge - Apply Now!

Resort Lifestyle Communities is a reputable family-owned company that has been providing exceptional senior living options for over twenty years. We specialize in creating all-inclusive, independent, resort-style retirement communities designed specifically for individuals aged 55 and over. Our communities are thoughtfully designed to foster a vibrant and engaging lifestyle, combining comfort, security, and social connectivity for our residents. Headquartered in Lincoln, Nebraska, Resort Lifestyle Communities has developed a strong presence nationally, continuously growing and expanding to meet the needs of senior citizens seeking a fulfilling and active retirement experience. As a 2nd Shift Concierge at Resort Lifestyle Communities, you will play a crucial role in ensuring the satisfaction, safety, and happiness of our residents and guests. This position requires a genuine passion for hospitality, outstanding customer service skills, and the ability to maintain a positive and welcoming atmosphere. Working primarily from 3:00 PM to 11:30 PM Thursday through Monday, you will be the face of the community during the evening shift. Your responsibilities will encompass a broad range of activities, from interacting with residents and guests and managing phone communications to assisting with community events, marketing, and administrative duties. You will also provide support during peak dining times and assist with general upkeep and cleanliness. In this role, the concierge acts as a vital link in the community, often serving as the first point of contact for visitors and the go-to person for residents' needs. You will anticipate and respond to various requests and emergencies, including managing the building's life safety systems and emergency call systems. Comfort and confidence in contacting emergency services when necessary is essential, even though this is not a medical role. The ideal candidate will embody our core values of respect, kindness and compassion, honesty, and service excellence. This role demands a dynamic individual who can manage multiple priorities simultaneously while upholding a resort-like image that reflects the quality and hospitality standards of Resort Lifestyle Communities. You will have the opportunity to develop meaningful relationships with seniors, positively impacting their quality of life in a lively, supportive environment. We offer competitive compensation along with a robust benefits package designed to support your health, financial security, and work-life balance. These benefits include paid holidays and vacation time, a 401(k) plan with a generous employer match, and a monthly stipend to apply toward various insurance and benefit options such as health, dental, vision, life, disability, and more. Employees also enjoy conveniences like free meals during shifts and flexible access to earned income through OnDemand Pay. Joining Resort Lifestyle Communities means becoming part of a company that values your contributions and fosters your professional development within a rapidly expanding sector of senior living communities.

• must be 21 years of age or older
• current driver license with clean driving record
• able to valet park resident vehicles
• high school diploma or equivalent
• able to move tables and furniture periodically
• able to lift and carry 25 pounds
• ability to take initiative and work independently
• ability to de-escalate situations
• passion for serving seniors
• ability to multitask and meet deadlines
• intermediate Microsoft Office skills
• knowledge of local community preferred
• prior experience in customer service or hospitality