$15-$21/hr Customer Service Associate-Fairbanks,AK job in

Rebel Convenience Stores is a rapidly growing chain of convenience stores dedicated to providing customers with quick, friendly, and reliable service. As a company, Rebel emphasizes community involvement, a positive work environment, and career advancement opportunities for team members. Known for its commitment to customer satisfaction and high-quality products, Rebel Convenience Stores have become a preferred destination for consumers seeking convenience, variety, and affordability in their daily shopping experience. The company fosters a supportive atmosphere where employees are valued and encouraged to grow both personally and professionally. Flexible scheduling options and competitive pay reflect Rebel's dedication to meeting the needs of its diverse workforce and community.\n\nThe role of a Customer Service Associate (CSA) at Rebel Convenience Stores is crucial in maintaining the store's high standards of service and operational efficiency. As the face of the store, the CSA directly interacts with customers to ensure they receive fast and friendly service. Responsibilities include operating a modern POS system to handle sales transactions involving lottery tickets, fuel, and prepaid cards, as well as upselling promotions to boost sales and customer satisfaction. Additionally, the CSA is responsible for keeping the store clean, well-stocked, and organized, using the FIFO (First In, First Out) method for stock rotation to maintain product freshness and minimize waste. Handling cash and credit transactions accurately, following age-restricted sale laws for products like alcohol and tobacco, and supporting loss prevention procedures are integral parts of the role. The position demands reliability, punctuality, and the ability to work independently or as part of a team in a fast-paced environment. The role includes operating food and beverage machines and assisting customers with outdoor services such as the pump, car wash, or air hose. Rebel offers substantial bonuses to its CSAs, including a $100 sign-on bonus after 90 days, a $500 retention bonus after six months, and another $500 retention bonus after one year of employment, enhancing the overall compensation package. This is an excellent opportunity for individuals looking to thrive in a customer-oriented position with potential for career growth in a dynamic retail environment.

• Must be 18 years or older
• Reliable and punctual with a strong work ethic
• Comfortable standing for up to 8 hours
• Able to occasionally lift up to 30 lbs and climb ladders
• Willing to work weekends, holidays, and overnight shifts