Work in Wichita,KS,USA:Operations Manager-Wichita,KS | Hiring

Topgolf Entertainment Group is a renowned global sports and entertainment community known for bringing people together through innovative golf experiences, great food and music, and an inclusive environment. With locations around the world, Topgolf offers a dynamic and interactive setting where guests of all ages can enjoy fun and engaging activities beyond traditional golfing. The company prides itself on delivering top-tier entertainment and exceptional customer service while fostering a culture that values diversity, inclusion, and community engagement. Topgolf has built its reputation by creating memorable experiences, and it continues to set the standard for entertainment venues by combining technology, hospitality, and community involvement into a seamless guest experience. The role of Assistant General Manager at Topgolf is a full-time leadership position that plays a critical part in supervising and driving the operations within the venue. This role involves overseeing department managers and their teams to ensure the highest standards of service and safety are maintained. The Assistant General Manager is responsible for coaching and developing staff, fostering associate engagement, and upholding the brand's core values which include Fun, One Team, Excellence, Edgy Spirit, and Caring. This position requires strong leadership to hold team members accountable, manage budgets, forecast sales and expenses accurately, and take decisive actions to maximize profit and enhance revenue. In addition to operational leadership, the Assistant General Manager engages directly with guests to monitor and enhance their experience, making real-time adjustments as needed. The role demands a proactive approach by leveraging business metrics and trends to make informed decisions that elevate performance. Establishing and nurturing community relationships with local leaders and organizations is also a vital part of this position, ensuring the venue remains a strong, positive presence in the community. Candidates for this role should bring extensive experience in management within the restaurant, hotel, or golf industry, ideally including multi-unit management experience. Topgolf seeks passionate leaders who can work in a fast-paced, dynamic environment, with the physical capability to manage a venue that includes exposure to varying weather conditions and the ability to stand and walk for prolonged periods. This position offers an opportunity to be part of a vibrant company that values leadership development and associates’ well-being while delivering memorable experiences to guests. It is suitable for driven, enthusiastic individuals who seek to build their career within a growing global entertainment company. The Assistant General Manager will find themselves at the heart of venue operations, making a tangible impact on both guest satisfaction and the company’s success.

• 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
• Multi-unit management experience is desired but not required
• High school diploma or equivalent
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location