West Palm Beach,FL,USA-based Airport at Jetblue | Hiring

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences primarily in parking and valet services. With a strong commitment to creating smiles and making a positive impact, Towne Park proudly serves millions of patients, visitors, and guests every day. The company values compassion, professionalism, and excellence, which drives their team members to provide attentive, friendly, and efficient service in all their interactions. Towne Park has built a reputation for being more than just a workplace; it is a place where employees can grow their careers while making meaningful contributions to the guest experience. Hiring for the position of Guest Service Associate, Towne Park offers an opportunity to become a vital part of their hospitality team. This role focuses on providing excellent hospitality services by assisting guests with vehicle parking, luggage handling, and inquiries. The job requires a professional, courteous demeanor to help guests feel welcomed and valued from arrival until departure. Guest Service Associates are essential in maintaining operational efficiency, including ticketing, vehicle safety, and revenue management related to parking services. Towne Park emphasizes safety and care in every vehicle interaction, ensuring that guests' cars are parked and retrieved with the utmost caution. This position may involve variable working hours and is subject to outdoor environmental conditions, including exposure to weather elements. Towne Park recognizes the physical demands of the role, such as lifting, standing, and walking extended periods, and may provide reasonable accommodations for individuals with disabilities. As a part of the Towne Park team, employees gain access to benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in a 401(k) retirement savings plan based on eligibility. The company strives to offer competitive and fair compensation based on experience, skill, education, and location. The Guest Service Associate position is ideal for individuals with strong customer service skills, attention to detail, and a willingness to assist others in a fast-paced environment. Candidates must hold a valid driver's license and have knowledge of customer service principles, as well as basic math and communication skills. The ability to drive manually and perform tasks such as parallel parking is highly desirable. Towne Park values employees who can present information clearly and professionally to guests and team members alike, creating memorable experiences and ensuring smooth service operations.

• High school diploma or general education degree
• Must hold a valid driver's license for the state you are applying to work or within a commutable distance from the state you are applying to work
• One month related experience and/or training or equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
• Ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to operate a manual transmission is highly desirable
• Ability to perform parallel parking