Weekend Front Desk Concierge - Quick Hire!

Village of Meyerland is a reputable assisted living community specializing in memory care, dedicated to providing a safe, compassionate, and supportive environment for senior residents. Located in a vibrant neighborhood, this community offers personalized care tailored to the unique needs of individuals living with memory impairment and other age-related conditions. As part of a larger network of senior living providers, Village of Meyerland prides itself on combining innovative care approaches with a warm, welcoming atmosphere that prioritizes resident comfort, dignity, and quality of life. The establishment is committed to fostering a sense of community among residents, families, and staff members alike, ensuring that every individual's experience is both enriching and respectful. The role of Concierge/Front Desk/Security Associate at Village of Meyerland is designed for individuals who are enthusiastic about delivering exceptional customer service while also maintaining a safe environment for residents, guests, and employees. This part-time position offers a pay rate of $14.00 per hour with weekend and holiday shifts primarily during the overnight hours from 11:00 p.m. to 7:00 a.m. Candidates must be available to work Saturdays and Sundays, including holidays. This role places the individual as the first point of contact for anyone entering the community, making professionalism and a welcoming personality crucial for success. In this multifaceted role, associates greet residents, families, prospective residents, and visitors with politeness and warmth, setting a positive tone for their experience. They are also responsible for monitoring public traffic, answering inquiries, and maintaining the order and cleanliness of common areas. Importantly, these associates support administrative functions such as managing meal ticket sales, assisting the sales and marketing team with inquiries, operating the telephone and paging systems, and coordinating maintenance requests. Their vigilance helps in monitoring emergency calls, fire alarms, and securing the premises against suspicious activities by being an active member of the community's emergency response team. The ideal candidate for this position will have excellent communication skills, strong problem-solving abilities, and a solid understanding of customer service principles. Proficiency in basic PC skills, including Microsoft Office, is expected, alongside an understanding of HIPAA requirements due to the sensitive nature of the environment. Associates must also maintain a professional appearance and uphold company standards in personal hygiene. Physical demands include the ability to stand for long periods, lift up to 40 pounds, and occasionally use stairs or ladders. Joining the Village of Meyerland team means being part of a compassionate community committed to enhancing the lives of seniors. With attractive benefits such as a 401K plan with safe harbor match, generous paid time off that rolls over, holiday pay, employee assistance programs, and healthcare options, this role offers not only a fulfilling career but also meaningful rewards for dedicated associates. If you are ready to make a lasting positive impact through outstanding service and care, this opportunity is for you.

• High School diploma or GED required
• prior customer service, front desk, and telephone experience preferred
• valid Texas Driver’s License required
• excellent communication and customer service skills
• strong problem-solving skills
• good judgment and attention to detail
• proficient in PC skills, including Microsoft Office, Word, and some Excel
• understanding of HIPAA requirements