Waterbury,CT,USA Career:Crew Member-Waterbury,CT at Moe's Southwest

Savin Brands is a prominent restaurant group known for its commitment to delivering exceptional dining experiences across their diverse portfolio of restaurants. One of their celebrated brands, Moe's Southwest Grill, specializes in serving fresh, made-to-order Southwestern cuisine with a focus on quality, hospitality, and culture. Moe's Southwest Grill has cultivated a loyal customer base by emphasizing a friendly and welcoming atmosphere where guests feel valued and appreciated. The company prides itself on its strong mission, vision, and values that promote integrity, teamwork, and superior guest service. Savin Brands continues to expand its reach by maintaining high standards in food quality, customer engagement, and operational excellence. The role of a Team Member at Moe's Southwest Grill is instrumental in upholding the brand's promise of outstanding customer service and quality food. This position involves interacting with guests in a friendly and professional manner, accurately taking and entering orders, preparing food according to Moe's strict recipes and training materials, and ensuring that all food items meet the company's high standards of quality and freshness. A Team Member is responsible for creating a welcoming environment by greeting every guest enthusiastically with Moe's signature greeting, making recommendations, and upselling menu items to enhance the guest experience. In addition to customer interaction, this role requires maintaining cleanliness and organization throughout the restaurant, including the dining area, beverage center, salsa bar, and restrooms, to provide a pleasant and safe environment for guests and staff. The Team Member will also manage transactions through the Point of Sale (POS) system, handle cash and credit payments with accuracy, and collaborate closely with management to follow proper cash handling and recording procedures. This position calls for someone who is reliable, proactive, and has a positive attitude. Strong communication skills and the ability to work cooperatively with team members are essential to success in this role. Physical demands include standing for extended periods, lifting up to 50 pounds, working in warm environments near grills and fryers, as well as performing tasks that require bending, climbing, and using hands and arms extensively. The Team Member position at Moe's Southwest Grill is ideally suited for individuals who enjoy engaging with customers, value teamwork, and seek to develop skills in a fast-paced food service environment. While experience in food service is preferred, it is not required, as comprehensive training is provided to ensure all Team Members can succeed and grow within the company. The position requires legal eligibility to work in the United States, adherence to safety and sanitation standards, and a commitment to representing Moe's culture with integrity and enthusiasm. This job offers a dynamic work setting where each day brings new opportunities to contribute to guest satisfaction and restaurant success.

• Ability to communicate with guests and all co-workers
• Ability to perform basic addition and subtractions and make correct change
• Ability to process information through the POS register system
• Ability to lift up to 50-lb boxes of product
• Ability to work in a warm environment (grills fryer) and react to timers
• Ability to climb ladders and bend at the waist to clean equipment
• Ability to use hands arms shoulders and back to build menu items for up to 6 hour periods
• Ability to work around industrial-strength cleaners
• Ability to weigh and measure during prepping process
• Ability to stand for up to 6 hours without a break
• Ability to operate the mixer required to prep specific recipes