Valet Attendant-(Lehigh Valley) - $14 to $18 per HOUR

Towne Park is a prominent hospitality services company dedicated to delivering exceptional experiences that create smiles and positive impacts for millions of people. Specializing in hospitality services related to parking and guest assistance, Towne Park operates with a commitment to compassion, professionalism, and customer satisfaction. The company serves a wide range of clients including patients, visitors, and guests in various locations. Towne Park recognizes that every interaction is an opportunity to brighten someone’s day, whether by easing anxiety for hospital patients and their families or creating memorable experiences for visitors in new cities. The environment is dynamic and fulfilling, encouraging employees to make meaningful contributions beyond their daily tasks. The company also prioritizes transparency and compliance with privacy standards, demonstrating its responsible and caring approach to business and employment. The role of Guest Service Associate at Towne Park is central to maintaining the company’s high standards of hospitality. This position is designed for individuals who are passionate about providing attentive, friendly, and efficient service to guests. Guest Service Associates are primarily responsible for parking and retrieving guest vehicles safely and promptly while delivering personalized assistance such as handling luggage during arrivals and departures. This position requires a blend of customer service skills and operational knowledge, including familiarity with parking procedures, guest interactions, and vehicular safety practices. A typical workday involves greeting guests warmly, using their names to foster a welcoming environment, and responding to inquiries about local amenities or directions. The role also entails managing parking logistics accurately, including issuing claim checks, conducting damage surveys, and collecting appropriate fees. Additionally, Guest Service Associates shuttle guests to approved places and assist with bell services and luggage, enhancing the guest experience beyond just parking. Towne Park values employees’ safety and comfort, offering reasonable accommodations for individuals with disabilities and ensuring that working conditions meet necessary physical demands. Candidates should expect to work outdoors for extended periods, handle physical activities such as lifting, stooping, and climbing stairs, and adapt to varying weather conditions. There may be occasional travel involved, although this is minimal. Towne Park provides a rewarding compensation package that is competitive, fair, and based on factors such as experience, skills, education, and location. Employees are eligible for benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and access to a 401k retirement savings plan. While seasonal and temporary roles do not qualify for benefits, full-time employees have meaningful opportunities for growth and security within the company. This position not only requires a valid driver’s license and basic related experience but also values strong communication skills, numerical competence, and the ability to operate a vehicle safely, including manual transmissions when necessary. Towne Park fosters an environment that encourages professional growth, collaboration, and the chance to make a genuine difference in the lives of guests and colleagues alike. Joining Towne Park is more than a job—it is an opportunity to build a rewarding career where every day presents a chance to make a positive impact and create smiles.

• High school diploma or general education degree (GED)
• Valid driver’s license for the state or within commutable distance
• One month related experience and/or training or equivalent combination of education and experience
• Knowledge of customer and personal service principles and processes
• Ability to read, write and comprehend standard English
• Ability to present information effectively in small group settings
• Mathematical ability including addition, subtraction, multiplication, and division with money units
• Familiarity with 24 hour and military time systems
• Ability to understand applicable rates for time passed
• Ability to operate a manual transmission is highly desirable
• Ability to perform parallel parking