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Maggiano's Little Italy is a renowned full-service restaurant chain that specializes in authentic Italian-American cuisine, offering guests a warm and inviting dining experience with a focus on family recipes and a scratch kitchen approach. Established to provide exceptional service and quality food, Maggiano's has grown to become a beloved dining destination known for its classic dishes, attentive service, and a friendly atmosphere. The company values its teammates and strives to create a supportive work environment where employees can thrive and grow professionally while delivering memorable dining experiences to guests. Currently, Maggiano's is seeking experienced Maitre D candidates for both full-time and part-time opportunities. This role is critical to the restaurant's day-to-day operations as it serves as the first point of contact for guests. As a Maitre D, you will be responsible for greeting and seating guests, managing the dining room, and ensuring smooth communication among service staff. You will act as a goodwill ambassador, embodying the restaurant's values of warmth, sincerity, and professionalism. This position requires a keen attention to detail, outstanding interpersonal skills, and the ability to anticipate and accommodate guest needs, especially during special parties and busy shifts. Maitre D team members at Maggiano's enjoy competitive pay and the opportunity for overtime eligibility on schedules that exceed 40 hours per week. Paid sick leave benefits are available in applicable states, and the company offers a comprehensive benefits package including health, dental, and life insurance. Employees also benefit from free educational assistance and numerous perks such as discounts and the chance to work with authentic family recipes from scratch. The work environment is dynamic and bustling, often filled with the sounds and energy typical of a busy dining establishment, which requires teammates to be adaptable, patient, and courteous. The role demands mastery of several operational tasks, including familiarity with the restaurant's computer register system, performing comp and void procedures, and ensuring server and busser side work is completed as assigned. Training and educating host staff, assigning service workstations as needed, and maintaining a high standard of service quality are also key components of this position. Candidates applying for the Maitre D position should have at least two years of experience in a similar full-service restaurant role or equivalent. Accurate mathematical skills and the ability to pass a post-training exam covering the menu, specials, wine and liquor lists, and restaurant layout are essential. Additionally, this role requires individuals who possess a warm and engaging personality, can interact maturely with guests, and handle difficult situations with patience and courtesy. Physical stamina is necessary as the job includes standing for long periods and moving throughout the restaurant in a fast-paced, sometimes crowded environment. Maggiano's is an equal opportunity employer committed to fostering a diverse and inclusive workplace. If you have a passion for hospitality, enjoy working in a team-oriented setting, and want to contribute to a respected brand that values authenticity and customer satisfaction, consider joining Maggiano's Little Italy as a Maitre D.

• Meet personal schedule requirements punctually
• Be willing to work nights, weekends, and holidays
• Stand for long periods
• Move safely throughout all areas of the restaurant
• Work amidst noise in confined crowded spaces
• Handle and account for large sums of money
• Move chairs and transport high chairs or booster seats when necessary
• Possess strong interpersonal and communication skills
• Ability to maintain a persona compatible with the restaurant’s image