United Airlines Careers:Airport Customer Service Agent-Quick Hire!
Posted on October 24, 2025
Position in Baton Rouge, LA, USA, LA
Key Information
- Role in Baton Rouge, LA, USA: Airport Customer Service Agent - Quick Hire!
- Posted: Recently.
- Company: wearegat
- Location: Baton Rouge, LA, USA, LA
- This Baton Rouge, LA, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our wearegat team in Baton Rouge, LA, USA, LA is growing.
- Benefit from working in Baton Rouge, LA, USA, a key hub for the a dynamic industry.
Salary and Benefits
- Pay: $16-$19/Hour (approx. $36.4k/Year)
- Benefits: Eligible team members receive standard benefits.
- Stable workload with modern tooling and processes.
Day-to-Day
- This role centers on your professional skills within the a dynamic space in Baton Rouge, LA, USA.
About: This position is with a prominent airline company known for its commitment to providing exceptional customer service and seamless travel experiences. As an integral part of the airline's ground staff at the airport, this customer service agent role plays a critical part in shaping passenger perceptions from the moment they arrive at the terminal until they board the aircraft. The company operates within the fast-paced aviation sector, where efficiency, accuracy, and a professional demeanor are essential to ensuring on-time departures and a positive passenger journey. The airline industry demands employees who can adapt swiftly to changing situations and uphold the highest standards of safety and customer care throughout the travel process.
The role of a customer service agent is multifaceted and dynamic, requiring a blend of interpersonal skills and technical proficiency. The agents serve as the first point of contact for passengers, managing check-ins, ticketing, and baggage acceptance while maintaining a friendly and helpful attitude. The job entails utilizing airline-specific computer systems to manage flight information, process financial transactions accurately, and handle documentation related to baggage and cargo. Agents are expected to address customer complaints effectively, assist special needs passengers, including unaccompanied minors and those with disabilities, and operate airport equipment such as jetways and aircraft doors safely. This position involves standing for extended periods, working independently without direct supervision, and performing duties under strict time constraints to meet scheduled flight departures.
Successful candidates must demonstrate excellent communication abilities, a detail-oriented approach, and the capacity to thrive in a high-pressure environment. This role requires shift flexibility, including nights, weekends, and holidays, to accommodate the airline's operational hours. A positive, professional image at all times is vital for enhancing the company’s reputation and ensuring passengers feel valued and supported throughout their airport experience. Overall, this customer service agent position offers the opportunity to be part of a dedicated team facilitating smooth air travel while fostering a welcoming atmosphere for passengers.
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays