Travel Center Assistant Manager - Indianapolis, IN

Pilot Company is a leading network of travel centers that has established itself as the go-to choice for travelers and professional drivers across North America. With over 750 retail and fueling locations spread over 44 states and six Canadian provinces, this vast network meets the needs of millions of customers who rely on convenience, quality, and dependable service. Employing more than 30,000 team members, Pilot Company has developed a robust infrastructure to support its operations, including an energy and logistics division that is renowned for supplying fuel and running one of the largest tanker fleets in the country, ensuring critical support to oil operations in the nation’s busiest basins. The company's expertise also extends to supply chain and retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing, making it a comprehensive organization that values innovation and operational excellence. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has grown significantly while maintaining a people-first culture focused on integrity, community support, and dedication to service. The company embraces diversity and encourages qualified applicants from all backgrounds, with a special encouragement for military candidates to apply, showcasing its inclusive workforce philosophy. The Retail Assistant Manager role at Pilot Flying J, a division of Pilot Company, is a vital leadership position responsible for overseeing high-volume retail and restaurant facilities. This role involves generating and executing strategic business plans aimed at meeting sales, profit, and customer satisfaction targets. The Retail Assistant Manager will play a critical role in managing store operations, coaching and developing team members, and ensuring customer expectations are consistently met. This position also entails conducting employee meetings, maintaining vendor relationships, and managing financial aspects including profit and loss analysis. Starting pay for the position ranges from $44,100 to $63,900 annually, reflecting the significant responsibilities and impact this role carries within the organization. As a Retail Assistant Manager, you are expected to lead by example—building strong, motivated teams through effective staffing, interviewing, hiring, and training processes. The role requires managing daily operational activities such as driving sales initiatives, tracking inventory, and ensuring the delivery of exceptional customer service. The manager must also maintain strict adherence to financial targets by performing regular P&L analysis, linking operational performance directly to business outcomes. Flexibility in scheduling is necessary, as the role demands availability for nights, days, weekends, and holiday shifts. At Pilot Company, the Retail Assistant Manager is not just a position but a career path with growth opportunities supported by a culture that values accountability, teamwork, and customer-centric performance. By joining Pilot Company, you become part of a dynamic organization committed to keeping North America moving and fueling people’s lives through dedication and innovation.

• Minimum 2-3 years of management experience in retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to create and maintain a customer focused culture
• Ability to work flexible schedules including nights, days, weekends and holidays