Supervisor Ramp - BOS - Boston, MA

Southwest Airlines, one of the leading and most recognized airlines in the United States, is renowned for its commitment to customer service, reliability, and low-cost air travel. Established with a strong foundation in employee empowerment and community engagement, Southwest Airlines fosters a workplace culture that values creativity, innovation, and personal growth. The company promises a stable work environment where employees are treated with respect, care, and fairness, mirroring the exemplary service Southwest delivers to its customers every day. Southwest Airlines operates in the ground operations division, specifically focusing on roles that support smooth and timely aircraft handling and services at various stations. This division is integral to ensuring that the airline's flights depart and arrive on schedule, maintaining the reputation for reliability and efficiency. The commitment to safety, compliance, and exceptional teamwork is a hallmark of the company’s ground operations. The Ramp Supervisor role at Southwest Airlines is a pivotal leadership position within the Ground Operations department. This role involves overseeing a team of Ramp Agents to guarantee the punctuality of aircraft arrivals and departures. Ramp Supervisors lead by example, providing guidance, coaching, and support to their teams while ensuring all safety and regulatory compliance standards are strictly followed. Working at the bustling Boston (BOS) station, these supervisors are responsible for managing daily airport operations, maintaining equipment readiness, and fostering a secure and efficient work environment. This position offers an attractive hourly pay range from $34.94 to $36.39, dependent on experience and qualifications. Beyond competitive wages, the role includes opportunities for overtime and shift premiums, reflecting the dynamic nature of airport operations that span early mornings, late evenings, weekends, and holidays. Eligible leadership roles also come with potential bonus incentives, enhancing the overall compensation package. Southwest Airlines is celebrated not only for its operational excellence but also for its comprehensive benefits package. Employees enjoy free flights for themselves and eligible dependents on any open seat across all Southwest Airlines flights, supporting personal and family travel. The airline generously contributes to the employee retirement savings plan with a dollar-for-dollar 401(k) match up to 9.3% of eligible earnings, alongside potential annual profit-sharing when the company performs well financially. Health insurance coverage is effective from the first day of employment, with numerous plan options to suit individual and family needs. This demonstrates Southwest’s commitment to employee well-being right from the outset. Employees also benefit from a positive, inclusive workplace culture rooted in equal opportunity and respect, supporting both personal and professional development. The Ramp Supervisor position demands strong leadership, excellent communication skills, and the ability to work collaboratively in a fast-paced, safety-conscious environment. Supervisors serve as key communicators, relaying important operational updates and ensuring the team’s alignment with company policies and goals. They work closely with various departments to uphold the station’s on-time performance, employee morale, and overall customer satisfaction. Administrative responsibilities are also vital, including shift scheduling, payroll monitoring, and compliance with labor agreements. Candidates must be residents of Massachusetts and meet specific eligibility criteria, including U.S. citizenship or appropriate work authorization. Additional qualifications include obtaining necessary airport security badges, holding a valid U.S. driver's license, and complying with Department of Transportation drug and alcohol programs. Physical ability to perform tasks such as lifting substantial weights and working in varied environmental conditions is essential. At Southwest Airlines, the Ramp Supervisor is more than an operational role — it’s a leadership opportunity to influence the safety, security, and efficiency of air travel. This role embodies the Southwest Way of leadership, emphasizing coaching, development, and fostering a culture where employees and customers alike feel valued and supported. The supervisor's ability to oversee complex operations while maintaining a positive and productive team atmosphere is critical to the airline’s ongoing success and industry leadership.

• Residency in the state of Massachusetts
• US citizenship or authorization to work in the US
• At least 18 years of age
• Ability to obtain SIDA badge and comply with airport security measurements
• Valid US driver’s license
• Compliance with DOT drug and alcohol testing program
• Ability to perform physical duties including lifting 70 pounds and working in outdoor conditions
• Compliance with company appearance and attendance standards