STATUS BOARD OPERATOR - Great Opportunity!

The hiring establishment is a professional hospitality service provider specializing in ensuring an exceptional guest experience through meticulous room management and high standards of cleanliness. This company operates within the hotel industry, renowned for its commitment to excellent guest service and operational efficiency. The environment is fast-paced and team-oriented, emphasizing collaboration among departments such as Housekeeping, Engineering, and Guest Services. The establishment values a friendly atmosphere where visitors, co-workers, and job applicants are greeted warmly, supporting a positive workplace culture. The role being offered is a critical Housekeeping Clerk position responsible for assigning rooms to Guest Room Attendants for cleaning and maintaining detailed records of room statuses throughout the day. The Housekeeping Clerk also manages all incoming calls related to housekeeping services, dispatching these to the appropriate departments such as Utility Porters, Housepersons, or Engineering using exceptional phone etiquette. Additionally, this role encompasses issuing and receiving keys, radios, and equipment to the housekeeping staff, thereby facilitating smooth operational flow. This position requires acute attention to detail for logging lost and found items and maintaining departmental documentation and records efficiently. Employees in this role will work with multi-line phone systems, hand-held and desktop radios, and various office technologies including Microsoft Office and potentially Learning Management Systems (LMS), making tech-savviness an important aspect of the job. Maintaining control over multiple assignments at once while providing outstanding guest service is a hallmark expectation of this position. The role demands an individual capable of thriving in a noisy and dynamic environment, focusing on delivering excellent organizational support, communication, and record-keeping. Furthermore, the job necessitates physical capabilities like sitting for extended periods and occasional lifting of objects up to 25 pounds, which are common in administrative and operational support roles in hospitality. This employment opportunity is ideal for candidates who possess previous experience in a similar clerical or administrative role within the hospitality industry and prefer a bilingual environment for enhanced communication. The role offers a chance to be part of a respected team focused on delivering seamless housekeeping services to ensure guest satisfaction. The salary and employment type details are typically provided by the employer but may vary depending on experience and scheduling needs. Overall, this position plays a strategic part in the hotel's operational success and guest experience enhancement by coordinating day-to-day housekeeping activities with precision and care.

• High school diploma or equivalent
• Prior experience in same or similar role preferred
• Bi-lingual preferred
• Proven ability to work in a fast-paced environment with multiple assignments at a time preferred
• Proven ability providing outstanding guest service while multi-tasking preferred
• Outstanding organizational skills preferred
• Previous experience successfully using a computer, including Microsoft Office and office equipment
• Previous experience using LMS preferred
• Ability to sit for extended periods
• Ability to occasionally lift, carry, push, pull or move objects weighing up to 25 lbs
• Use of office equipment requiring high dexterity
• Ability to focus for sustained periods in a noisy environment
• Ability to communicate via radios
• Ability to talk, read in English, see and hear regularly