Southwest hiring Airport near Murrieta,CA,USA | Apply Now

Intermountain Health is a leading healthcare provider known for its commitment to excellence and innovation in patient care. Operating as a comprehensive health system, Intermountain Health delivers a diverse range of healthcare services through its network of hospitals, clinics, and specialized facilities, including advanced medical transport services. The organization emphasizes a sustainable culture of wellness that supports the well-being of its patients and staff alike, fostering an environment that values health, security, and engagement. Intermountain Health prioritizes equal employment opportunities and utilizes modern technology, including artificial intelligence, to enhance recruitment processes and match candidates to suitable roles effectively. This forward-thinking approach combined with its focus on compassionate care makes Intermountain Health a respected name in the medical community within Utah and beyond. The role of Communications Specialist at Intermountain Health is integral to the effective coordination and management of patient transport services. This full-time position, located at the Valley Center Tower in Murray, Utah, requires a dedicated individual to receive, process, and transmit vital communications for patient transport using radios, telephones, and computer-aided dispatch (CAD) software. The specialist works under regulations set by the Federal Aviation Administration, Federal Communications Commission, Commission Accreditation of Medical Transport Systems, and state and local EMS agencies to ensure safe, efficient, and timely patient transport. The Communications Specialist serves as a crucial liaison connecting hospitals, EMS agencies, and public safety to facilitate patient transfer to definitive care. With an hourly wage ranging from $21.84 to $33.23 dependent upon experience, the position offers a rewarding career path within the emergency medical service sector. In this role, the Communications Specialist handles incoming patient transport requests from hospital or pre-hospital environments, carefully coordinating the allocation of the closest, safest, and most suitable transport assets. The specialist maintains accurate and comprehensive records and documentation related to air and ground transport requests, playing a pivotal role in upholding the quality and safety standards within the health system. Beyond administrative duties, this specialist fosters positive relationships between referring and receiving healthcare facilities to ensure smooth and expeditious emergency service responses. Continuously engaging in continuing education and certification requirements, the Communications Specialist remains current with evolving protocols and improves system-wide processes through quality improvement initiatives. Additionally, the role demands proficiency in medical equipment knowledge used in ground transport settings, ensuring all communications support patient safety and effective operational workflows. The Communications Specialist is expected to demonstrate strong communication skills, keyboarding speed of at least 40 words per minute, intermediate computer proficiency, and familiarity with medical terminology. Experience in a hospital environment and prior dispatching experience with EMS agencies, 911 public safety, or health unit coordination enhances the candidate's ability to excel. Preferred qualifications include clinical experience such as medical assistant or EMT, the ability to manage multiple complex tasks simultaneously, and prior exposure to rules and standards established by FAA, FCC, and CAMTS in a medical transport communications environment. The physical requirements demand good visual and verbal communication abilities, as well as manual dexterity for precise use of equipment and frequent computer interaction. Joining Intermountain Health as a Communications Specialist offers the opportunity to be part of a compassionate team dedicated to delivering exceptional emergency medical transport services while benefitting from a generous package of employee wellness programs and benefits.

• Minimum high school diploma or equivalent
• demonstrated dispatch experience with 911 public safety, EMS agency or Health Unit Coordinator, experience in a hospital environment
• intermediate computer proficiency
• typing speed minimum 40 wpm