Southwest Careers:Assistant Manager-New Haven,CT(New Haven,CT,USA)

Bear is a dynamic and reputable restaurant dedicated to providing an exceptional dining experience for every guest. Committed to excellence, Bear has built its reputation on delivering outstanding customer service, high-quality food and beverages, and a welcoming atmosphere. The establishment embraces a culture of teamwork, professionalism, and continuous improvement to maintain its status as a preferred dining destination. Bear's team members are passionate about hospitality and are committed to upholding the highest standards of health, safety, and operational efficiency. As part of the hospitality industry, Bear offers a vibrant work environment that encourages personal and professional growth, making it an excellent place for dedicated individuals to develop their careers in restaurant management. The Assistant Manager role at Bear plays a pivotal part in supporting the General Manager (GM) and Assistant General Manager (AGM) in ensuring smooth restaurant operations. This full-time onsite position is designed for a motivated professional who thrives in a fast-paced environment and has a strong background in hospitality and restaurant management. The Assistant Manager is responsible for overseeing the hiring, training, and supervision of hourly staff, ensuring that both customer service and sales goals are met consistently. This includes leading pre-shift meetings, preparing detailed end-of-shift reports, managing cash handling procedures, and optimizing labor schedules to align with sales targets during peak and off-peak hours. Furthermore, the Assistant Manager plays an essential role in profitability management by enforcing cash control, security protocols, inventory accuracy, and labor cost optimization, making corrective actions as necessary to maintain financial health. The position also involves collaborating with the event team to execute special events, ensuring that Bear's brand and service quality remain exemplary. Compliance with all applicable Department of Labor regulations, local health and safety codes, and company standards is a critical aspect of this position. With an average workload of 45-55 hours per week that includes evening, weekend, and holiday shifts, the role demands flexibility, teamwork, and a hands-on approach. It requires the individual to handle emergency staffing situations, schedule adjustments, and after-hours calls from management and staff needing immediate support. The ideal candidate will possess excellent communication, interpersonal, and leadership skills, have strong knowledge of health and labor laws, and demonstrate the ability to train, develop, and motivate a diverse team. In addition, proficiency in accounting software, POS systems, and data analysis tools is essential for managing the financial and operational aspects of the restaurant effectively. This position offers a unique opportunity to influence the success of Bear by contributing to marketing initiatives, community engagement, and operational improvements. The Assistant Manager is a key player in maintaining a positive work environment that fosters collaboration, employee engagement, and guest satisfaction. Individuals who aspire to develop their hospitality careers in a reputable and growth-oriented restaurant will find this role rewarding and challenging.

• Successful completion of company training program including mandatory sexual harassment training within 8 weeks of start date
• ServSafe certification obtained or to be obtained within 8 weeks of start date and maintained throughout employment
• TIPS alcohol certification obtained or to be obtained within 8 weeks of start date and maintained throughout employment
• reliable transportation to report to work according to a rotating weekly schedule
• flexibility to work 45-55 hours per week including evenings, weekends, and holidays
• ability to stand, walk, and remain on feet for extended periods up to 8+ hours
• capacity for repetitive tasks such as serving and clearing tables
• ability to lift and carry items up to 50 pounds
• frequent use of hands and fingers for tasks including handling knives and equipment operation
• comfortable maneuvering in crowded or confined spaces
• ability to work indoors or outdoors in various weather conditions
• ability to adapt to fluctuating temperatures
• ability to maintain clear communication while performing physical tasks
• sharp hearing in noisy environments
• ability to withstand exposure to food allergens and cleaning chemicals