shift supervisor - Store# 11224, DIAMOND BAR & COLD SPRINGS, DIAMOND BAR

Starbucks Coffee Company is a globally recognized coffeehouse chain known for its premium coffee products and community-oriented mission. Founded in 1971, Starbucks has grown into a leading retailer of specialty coffee and beverages with thousands of stores worldwide. Starbucks is not just a place to enjoy coffee; it is a space that fosters human connections, inclusivity, and a sense of belonging. The company prides itself on creating a warm and welcoming environment for its customers and partners, emphasizing respect and diversity in its corporate culture. Starbucks calls its employees 'partners' to reinforce the importance of collaboration and shared success within the company. They are committed to making a positive impact in the communities they serve through ethical sourcing, environmental stewardship, and community engagement initiatives. Starbucks offers competitive pay and a comprehensive benefits package including health coverage, stock programs, paid time off, and educational opportunities through its College Achievement Plan. The role of a Starbucks shift supervisor is integral to maintaining the high standards of the Starbucks Experience. As a shift supervisor, you become a leader and role model within the store, responsible for running shifts effectively while supporting baristas and other team members. You will oversee the preparation and delivery of high-quality beverages and food, ensuring that customers receive excellent service in a friendly and efficient manner. The environment is energetic and fast-paced, requiring the shift supervisor to remain composed and motivating. This role offers an excellent opportunity to develop leadership skills through hands-on management and coaching. Shift supervisors lead by example, deploying and guiding team members, and maintaining a safe, organized, and welcoming store environment. Starbucks emphasizes learning and growth, encouraging shift supervisors to embrace new beverage recipes and operational procedures. Candidates ideally have prior customer service experience, especially in retail or restaurant settings, and the ability to handle responsibilities such as cash management and safety compliance. Starbucks values supervisors who take initiative, lead with confidence, communicate effectively, and foster a positive, team-oriented culture. The position typically offers flexible scheduling including early mornings, evenings, weekends, holidays, and is designed to support personal and professional development within a world-leading brand committed to quality and community.

• maintain regular and consistent attendance and punctuality
• available to work flexible hours including early mornings, evenings, weekends, holidays
• meet store operating policies and standards
• six months experience in a customer-facing role
• ability to prepare and coach preparation of food and beverages
• at least six months experience delegating tasks or coordinating a team with two or more employees