Service & Sales Representative (BUF) - Full-Time & Part-Time

CLEAR is a pioneering technology company dedicated to creating frictionless, efficient, and secure identity verification experiences. With a robust presence across airports, stadiums, and various venues nationwide, CLEAR has cultivated a membership base exceeding 27 million. The company's innovative identity platform transforms the way people live, work, and travel by providing seamless access that feels almost magical, enhancing convenience and security. CLEAR is committed to creating environments where every interaction is smooth and effortless, whether it be speeding through airport security or quickly entering sports venues. This state-of-the-art service is supported by cutting-edge biometric technology, ensuring that members experience hassle-free entry and personalized service with the utmost privacy and protection. CLEAR's workplace culture thrives on diversity, inclusivity, and mutual respect, ensuring equal employment opportunities without discrimination based on race, gender, sexual orientation, disability, or other protected characteristics. The company encourages a healthy, balanced work environment where employees can grow professionally and contribute meaningfully to its mission of transforming daily life experiences. It also provides necessary accommodations to maintain access and equity for all qualified individuals. The role of a CLEAR Sales and Service Representative, also known as an Ambassador, is dynamic and crucial to the company’s growth strategy. This role offers an exciting opportunity to be the face of CLEAR and actively contribute to expanding its membership accomplishments. Ambassadors engage directly with a broad spectrum of travelers and potential customers in a fast-paced, energetic environment. They explain CLEAR's unique benefits, leveraging strong communication skills and a deep understanding of the product to convert curious travelers into committed members. Beyond sales, this role emphasizes creating memorable customer experiences that foster loyalty and satisfaction. Representatives are expected to follow strict security and safety protocols, ensuring that all procedures, from verifying airline documentation to confirming traveler identity, are executed flawlessly and securely. These responsibilities demand a balance of sales acumen, customer service excellence, and compliance awareness. The position requires adaptability as Ambassadors may need to promote a variety of CLEAR’s products and services, shifting focus as customer needs and operational priorities evolve. This role is well-suited for self-motivated individuals who thrive on meeting and exceeding targets and enjoy the interpersonal dynamics of sales and service. CLEAR supports its team members with comprehensive training and resources to help them succeed and grow within the company and the industry at large. The position requires physical stamina and flexibility, including the ability to stand for extended periods and work varied shifts, such as weekends and holidays. Overall, this Ambassador position is more than just a sales job; it is an opportunity to play a meaningful role in a groundbreaking identity platform company that values innovation, customer experience, and diversity.

• Must be 18 years of age or older
• High school diploma or GED equivalent required
• Open availability and flexibility to work various shifts including weekends and holidays
• Ability to stand for up to 8 hours per day
• Completion of airport badging and government screening process including drug test
• Excellent communication skills
• Basic computer proficiency