Service Manager - Dyer, IN

Texas Roadhouse is a vibrant and well-established restaurant chain that has built its reputation on serving high-quality steaks paired with legendary service. Known for its people-first culture, Texas Roadhouse emphasizes not only the exceptional food they serve but also the positive and engaging experience they create for both their guests and employees. The company prides itself on fostering a welcoming, fun environment where employees, affectionately known as 'Roadies,' are motivated, respected, and prepared for their future careers within the organization. With a strong commitment to employee development and guest satisfaction, Texas Roadhouse has grown into a nationally recognized brand that combines quality dining with an unmatched level of hospitality. The role of Service Manager at Texas Roadhouse is a vital leadership position focused on overseeing all Front of House operations within the restaurant. This role requires a passionate individual who thrives on managing people and delivering exceptional guest experiences. The Service Manager is responsible for driving sales, ensuring adherence to the steps of service, and maintaining an environment that reflects the company’s core values of legendary food and legendary service. This position involves hands-on leadership, directing and supporting Front of House staff, managing liquor operations, enforcing company policies, and promoting a safe and clean restaurant environment. Service Managers also play a key role in recruitment, training, performance management, and employee development. This is a full-time, career-oriented opportunity offering flexible work schedules that support work-life balance and a comprehensive total rewards package. The benefits offered include industry-leading medical plans, dental and vision insurance, various types of paid leave including parental and maternity leave, adoption assistance, and disability coverage. Additional perks such as tuition reimbursement, profit-sharing, stock units, bonus programs, and community support initiatives highlight the company's dedication to employee growth and well-being. Texas Roadhouse is an equal opportunity employer that values diversity and inclusion, encouraging all qualified candidates to apply. As a Service Manager, you will be instrumental in creating a fun, safe, and motivating atmosphere through effective leadership and operational excellence. Your responsibilities will include managing employee schedules, conducting performance evaluations, coaching staff, maintaining liquor cost controls, and ensuring compliance with legal and company standards. The role demands excellent organizational and interpersonal skills, a strong passion for customer service, and the ability to foster teamwork and employee engagement. If you are ready to lead a dynamic front-of-house team and be part of a legendary brand dedicated to food and service excellence, this role offers a rewarding career path with ample opportunities for growth and development at Texas Roadhouse.

• High school diploma or equivalent
• minimum of 2 years experience in restaurant or hospitality management
• ability to lead and manage teams effectively
• excellent communication skills
• knowledge of food safety and handling practices
• proficiency in scheduling and staff management
• ability to enforce policies and handle disciplinary actions
• capacity to maintain a safe and clean work environment
• basic math skills for managing orders and costs