Service Manager

Bubba's 33 is a vibrant restaurant that prides itself on serving scratch-made food while fostering a welcoming atmosphere rooted in friendly service and community involvement. As part of the Texas Roadhouse brand family, Bubba's 33 offers an exciting and dynamic work environment where employees are encouraged to grow and advance their careers within the organization. The restaurant's commitment to quality and guest satisfaction is evident in every aspect of its operations, making it a preferred destination for both dining and employment. With a strong focus on employee well-being, Bubba's 33 provides great benefits, competitive compensation, and a supportive workplace culture that values teamwork and innovation. Joining Bubba's 33 means becoming a part of a community that not only delivers outstanding food but also genuinely cares about making a positive impact locally. The role of Service Manager at Bubba's 33 is pivotal in ensuring the smooth operation of the Front of House. This position is responsible for overseeing daily activities, managing Front of House employees, and guaranteeing that both Legendary Food and Legendary Service are consistently delivered to guests. The Service Manager leads by example, driving sales and elevating guest satisfaction through exceptional service standards. This role demands a passion for people management and hospitality excellence, as well as a proactive approach to team development and operational oversight. Key responsibilities include enforcing employment policies, maintaining restaurant cleanliness, ensuring guest safety, and managing liquor orders with careful attention to cost control and compliance with liquor laws. The Service Manager is also in charge of training new and existing staff, conducting performance evaluations, providing coaching, and addressing employee performance issues when necessary. Recruitment is another critical function, involving reviewing applications, interviewing candidates, and playing an active role in hiring decisions. Managing team schedules and assigning daily tasks are essential duties that contribute to creating a well-organized and efficient work environment. Bubba's 33 values a vibrant and enjoyable work culture, and the Service Manager plays a key role in shaping this environment. By organizing contests, theme nights, and staff incentives, the Service Manager fosters a fun and safe workplace that aligns with the company’s core values and operational goals. Additionally, this role ensures strict adherence to safe food handling practices, thereby upholding Bubba's 33's reputation for quality and safety. In return for the valuable contributions of its Service Managers, Bubba's 33 offers a comprehensive total rewards package after 30 days of employment. Benefits include a choice of medical plans, dental and vision insurance, paid leave options (vacation, parental, donor, bereavement, and paid maternity leave), and adoption assistance. Employees also enjoy short-term and long-term disability insurance, life and accident coverage, identity theft protection, an employee assistance program, business travel insurance, a 401(k) retirement plan, flexible spending accounts, and tuition reimbursement up to $5,250 annually. Additional incentives include a monthly profit-sharing program, quarterly restricted stock units, community support opportunities, and an annual holiday bonus. Bubba's 33 is an equal opportunity employer committed to diversity and inclusion. It actively encourages applicants from all backgrounds to apply, ensuring fair and equal employment opportunities for everyone regardless of race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. This dedication to equality strengthens the company’s inclusive workplace where every individual can thrive and contribute to its ongoing success.

• High school diploma or equivalent
• Proven experience in restaurant or hospitality management
• Strong leadership abilities
• Excellent communication skills
• Ability to manage multiple tasks and priorities
• Knowledge of food safety and alcohol service laws
• Availability to work flexible hours including nights and weekends
• Ability to work in a fast-paced environment