Server - Now Hiring!

The hiring establishment is a renowned hotel that operates around the clock, providing exemplary hospitality services to its guests. As a full-service hotel, it boasts a commitment to ensuring a top-notch guest experience through professional, courteous, and efficient service. This establishment is known for maintaining high standards in hospitality, combined with a warm and welcoming atmosphere, making it a preferred destination for travelers and diners alike. The hotel focuses on delivering quality food and beverage services, which play a critical role in enhancing guest satisfaction and overall experience. With a high emphasis on professionalism, cleanliness, and guest safety, the establishment fosters a supportive work environment that values teamwork, integrity, and guest engagement. The role in focus is that of a Food and Beverage Server within the hotel’s dynamic restaurant environment. This position is essential as it directly contributes to the overall quality of guest experiences by ensuring timely and accurate service of food and beverages. The role is not only about serving orders but also about engaging with guests in a friendly and courteous manner, addressing their needs, and promoting restaurant specials and promotions to enhance their visit. Working in this capacity requires the server to manage a variety of tasks that include greeting guests, handling orders, ensuring accurate delivery, abiding by all legal regulations regarding alcohol service, and maintaining a clean and organized work station. The job demands a strong knowledge of all applicable state, federal, and corporate policies on the service of alcoholic beverages to minors and intoxicated guests, emphasizing the importance of compliance and responsible service. Each server is also expected to be knowledgeable about food handling and safety standards, holding or in the process of obtaining relevant certifications such as a Food Handler Card and a valid TABC license. The role also necessitates a working knowledge of menu items, proper table settings, and general food and beverage service standards. Servers must possess excellent communication skills to interact effectively with guests and co-workers, understand customer requests, and communicate orders accurately. Working hours are flexible within a fast-paced, 24/7 operational setting, requiring adaptability to varying shift schedules. Physical stamina is important as the role involves constant standing, walking, carrying items up to 30 pounds, and frequent bending or reaching. The server’s duties include side work such as restocking condiments and cleaning tasks to maintain the standards expected in the hotel’s dining areas. Crucially, all staff members are held to high personal grooming and appearance standards as outlined in the employee handbook, reflecting the quality image of the hotel. In summary, this Food and Beverage Server position represents a vital link between the hotel’s kitchen and its guests, requiring a blend of interpersonal skills, technical knowledge, and physical endurance. The server helps create a memorable dining experience by delivering exceptional service, ensuring guest satisfaction, and supporting overall restaurant operations, all while upholding the hotel’s values and commitment to excellence. This role promises to be rewarding for individuals who enjoy active service roles and thrive in an environment dedicated to hospitality and guest care.

• ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
• lifting 30 pounds maximum
• constant standing and walking required
• frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
• knowledge of all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests