Server - Cocktail - Full Time - Now Hiring!

PENN Entertainment is a premier entertainment and gaming company that has established itself as a leader in the integrated entertainment, sports content, and casino gaming industries. With an impressive footprint of 43 destinations across North America, as well as online presence through platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment offers an unparalleled experience to its guests. The company prides itself on its commitment to diversity, sustainability, and creating inclusive environments for its employees, vendors, and communities. As a rapid-paced and dynamic company, PENN Entertainment is known for its vibrant culture where fun and professionalism go hand in hand, making it an exciting place to work for those passionate about hospitality and entertainment. At PENN Entertainment, employee growth and career development are priorities. The company supports its team members through wellness programs targeting their financial, physical, and mental well-being. Employees enjoy competitive total rewards packages, which include benefits like day-one medical coverage, 401(k) matching, and annual performance bonuses that underscore the company's dedication to its workforce. Paid time off increases with tenure, ensuring employees feel valued over the long term. The role in focus is a Beverage Server at PENN Entertainment, an exciting position within the casino environment. Beverage servers play a critical role in enhancing the guest experience by providing timely, friendly, and professional beverage services. This role demands an individual who can multitask efficiently in a fast-paced, often crowded setting, while maintaining a pleasant demeanor and exceptional customer service standards. The Beverage Server is the face of goodwill, representing the company's values through personalized interactions and professional service. They are responsible for carrying full trays of drinks, monitoring guest alcohol consumption responsibly, and collaborating with bartenders, supervisors, and other team members to ensure seamless service. This role suits candidates who enjoy working in vibrant social atmospheres and are committed to guest satisfaction and safety. Being physically mobile and able to manage the physical demands of the role—including lifting and carrying trays up to 25 pounds—is essential. The Beverage Server must also hold or be willing to complete the ServSafe Alcohol training certification course, adhering strictly to company policies on professional appearance and conduct. Scheduling includes flexibility to work nights, weekends, holidays, and overtime as necessary, reflecting the entertainment industry’s fluctuating hours. Overall, working as a Beverage Server at PENN Entertainment offers a unique opportunity to be part of a leading entertainment brand known for innovation, inclusivity, and social responsibility. Employees in this position are vital to the company’s mission to change entertainment and provide memorable experiences to guests, while also benefiting from comprehensive support and professional growth opportunities offered by the company.

• Must be at least 21 years of age
• High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service and communication skills
• Ability to count money and change correctly
• Knowledge of tray service and cocktail ingredients or willingness to learn
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to lift and carry 20 lbs (full cocktail tray) for extended periods of time
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in often crowded and noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Must successfully complete ServSafe Alcohol training certification course