Seattle,WA,USA Job:Director Of Operations-Quick Hire!(Full-time)

Starwood Hotels is a distinguished luxury hotel brand management company founded in 2006 by Barry Sternlicht. As part of the global private investment firm Starwood Capital Group, Starwood Hotels has built a compelling reputation for delivering exceptional hospitality experiences steeped in elegance, innovation, and commitment to sustainability. The company’s mission-driven approach is centered around a true north purpose that shapes every aspect of its operations. Starwood Hotels emphasizes the importance of inspiring Team Members and Leaders who value collaboration, stellar service, respect for nature, and the creation of positive, healthy work environments. The brand’s core values foster a culture of inclusion, empowerment, and sustainability, vital to maintaining its competitive edge in the luxury hospitality sector. The Director of Operations role at Starwood Hotels is an extraordinary leadership opportunity for a proven thought leader and hospitality expert. This position requires an energetic, exuberant, and well-spoken individual who acts not only as a business leader but also as a mentor and inspiration to their team. The Director of Operations will be responsible for overseeing all daily operations of the hotel, ensuring that every guest experience exceeds expectations while maximizing Return on Revenue (ROR). This role demands a strategic thinker who can develop and implement comprehensive operational strategies aligned with Starwood’s brand and corporate goals. They will establish measurable performance goals, hold their leadership team accountable, and inspire their team to uphold the hotel’s vision, mission, and brand pillars. In addition to operational management, the Director of Operations will closely monitor guest feedback and performance data to ensure continuous improvement in guest engagement and retention. They will also stay attuned to market trends, innovating new products and services that drive revenue growth and position the hotel competitively within the luxury market. The role entails fostering a culture of innovation and continuous improvement by challenging existing processes and encouraging necessary change. As a key leader, the Director of Operations will also focus on talent development by identifying growth opportunities for team members, coaching, mentoring, and providing performance feedback. This individual will develop operational budgets, oversee financial performance, and ensure compliance with all policies and control measures. Successful candidates will prioritize open and collaborative communication within the organization and recruit top talent that enhances the hotel’s culture and operational excellence. Starwood Hotels deeply values work-life balance and the creation of positive work environments that evolve and improve employees’ work lives while supporting their personal well-being outside work. The Director of Operations will play a crucial role in fostering such an environment, reinforcing a culture that attracts and retains high-caliber employees passionate about luxury hospitality. This full-time role offers a competitive salary ranging from $120,000 to $140,000, reflecting the seniority and responsibility of the position. Starwood Hotels is committed to equal opportunity employment, cultivating a diverse and inclusive workforce free from discrimination. Overall, this role is perfect for a dynamic professional dedicated to raising the bar in luxury hotel operations through innovative leadership and an unwavering focus on guest and team member satisfaction.

• Minimum of 4 years of similar work experience in a luxury hotel environment
• Post-secondary diploma or degree would be a plus
• Excellent verbal and written communication skills
• Ability to lead and inspire teams
• Flexibility to meet the demands of a 24-hour operation
• Strong organizational and interpersonal skills
• Commitment to fostering a positive and inclusive work environment