Room Attendant - Charleston Marriott

This job opening is for a Room Attendant position at a reputable hotel dedicated to providing outstanding guest experiences through cleanliness, comfort, and exceptional service. The hotel industry is highly competitive, and excellence in guest satisfaction is a top priority for this establishment. By maintaining pristine and welcoming environments in guest rooms and public areas, the hotel ensures its guests enjoy their stays fully, increasing repeat visits and positive reviews that uphold the hotel’s strong reputation. The hotel's commitment to quality service extends to its team members, offering them comprehensive training and a supportive work environment that values detail-oriented service and customer care. The Room Attendant plays a crucial role in the hotel, acting as the frontline contributor to the overall guest experience. This full-time position involves cleaning and sanitizing guest rooms to high standards, including duties such as making beds, vacuuming, dusting, and thorough bathroom cleaning. The role also requires replenishing amenities like towels, toiletries, and coffee supplies, ensuring that every guest room is fully stocked and inviting. Additionally, the Room Attendant manages the handling and cleaning of laundry in compliance with established procedures, which is integral to maintaining quality and hygiene throughout the hotel. Beyond cleaning, the Room Attendant reports any maintenance issues or damages found within guest accommodations, facilitating prompt repairs that preserve the hotel's standards and guest comfort. Maintaining cleanliness extends beyond guest rooms to public areas as assigned, reflecting the hotel's dedication to a consistently attractive and hygienic environment. The role also demands excellent customer service skills, where the Room Attendant must respond to guest requests and concerns with professionalism and efficiency, helping to create memorable and positive interactions. Safety and security protocols are strict components of this job, with the Room Attendant expected to adhere fully to all hotel policies, ensuring a safe environment for guests and staff alike. This role requires physical stamina and the ability to perform repetitive tasks such as bending, lifting, pushing, and pulling for sustained periods. The work schedule may include weekends and holidays, reflecting the hospitality industry's nature and guest demands. Applicants do not need prior housekeeping experience as comprehensive training is provided, but a strong attention to detail, a positive attitude, and the ability to work well both independently and as part of a team are essential. In summary, the Room Attendant position within this established hotel offers a vital and rewarding opportunity for individuals passionate about cleanliness, guest service, and teamwork. It provides a platform to contribute significantly to a team's success and positively impact guest experiences in a dynamic, customer-focused setting. Candidates can expect a supportive work environment where their efforts directly influence the hotel’s success and reputation for excellence in hospitality.

• High school diploma or equivalent preferred but not required
• Prior housekeeping or cleaning experience is a plus but not mandatory
• Ability to follow instructions and work independently
• Strong attention to detail and commitment to cleanliness
• Ability to work effectively as part of a team
• Basic understanding of cleaning supplies and sanitation techniques
• Excellent customer service skills and a positive attitude
• Ability to lift and carry up to 25 pounds
• Requires standing, walking, bending, and lifting for extended periods
• Exposure to cleaning chemicals
• May require working weekends and holidays