Retail-PT Team Member/Event Coordinator

Michaels is a leading creative destination in North America, operating over 1,300 stores throughout the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a comprehensive range of arts and crafts supplies, custom framing services, and creative classes to inspire people of all ages. Known for its commitment to fostering creativity and providing excellent customer experiences, Michaels also owns Artistree, a manufacturer of custom framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. The company prides itself on being the best place for all things creative, offering customers a friendly and innovative shopping environment both in-store and online at Michaels.com and Michaels.ca. At the Michaels store in Huntsville-East, AL, we are seeking a dynamic and energetic individual to fill the role of Event Coordinator. This full-time position involves planning, coordinating, and facilitating a variety of events within the store, including children's birthday parties and craft classes, to deliver engaging, memorable, and stress-free experiences for guests of all ages, ranging from young children to seniors. The Event Coordinator will play a key role in ensuring each event runs smoothly, from initial client communications and event setup to the execution of activities and post-event cleanup. The role requires excellent customer service skills, creativity, and the capacity to manage multiple events simultaneously. The successful candidate will demonstrate the ability to engage with clients by guiding participants through craft projects, organizing fun activities such as face painting, and managing party add-ons like goody bags and balloons, all while maintaining adherence to company standards. The position also involves routine operational responsibilities within the store such as assisting customers with product selection, performing fast and friendly checkouts, and participating in the organization and recovery of merchandise. As a central figure in creating enjoyable in-store experiences, the Event Coordinator will handle various administrative tasks including answering emails, making phone calls, and completing paperwork related to events. Additionally, the role requires flexibility to adjust event plans according to client feedback and to devise contingency strategies to address unforeseen issues. Beyond facilitating events, the coordinator is expected to uphold the company’s cleanliness and safety standards by preparing event spaces and ensuring they are thoroughly cleaned after each use. Michaels values employees who embody our commitment to creativity, respect, and positive interactions. The ideal candidate will be resilient, able to handle job stress constructively, and maintain a positive, respectful attitude even in challenging situations. Previous experience working with children and children’s events, as well as retail or customer service experience, will be highly advantageous. Excellent communication, organizational, and problem-solving skills are also essential for success in this role. This position requires physical stamina, including the ability to stand for long periods, lift heavy items, use ladders for accessing high shelves, and move throughout the store environment. The work environment includes a public retail setting with climate-controlled public areas and some stock rooms that may not be climate controlled. Work hours may include nights, weekends, and early mornings to accommodate store operations and event schedules. At Michaels, Team Members receive robust benefits, including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. We are committed to diversity, equity, and inclusion, ensuring equal opportunities for all, including providing reasonable accommodations for individuals with disabilities. Join us to fuel the joy of creativity and become part of a team dedicated to making craft experiences inspiring and accessible for everyone.

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Ability to lift heavy boxes and access high shelves using ladders or similar equipment
• Availability to work nights, weekends, and early mornings
• Legal compliance with federal, state, and local employment requirements in the U.S.
• Ability to maintain a positive and respectful demeanor in customer interactions
• Ability to perform job duties in both climate controlled and non-climate controlled environments